What are the responsibilities and job description for the Medicare Specialist (HHS) position at Walworth County?
This position is responsible for assisting Medicare beneficiaries with enrollment issues regarding Medicare Part D, Medicare Part C (Advantage Plans) and SeniorCare by providing one-on-one counseling, enrollment assistance and post-enrollment advocacy. Also, provides outreach to the community and participates in community education.
SCHEDULE
Division: ADRC
Days: Monday - Friday
Work Hours: varies
Hours Per Shift: varies
Shifts Per Pay Period: varies
Position FTE: 0.00
**Please note: this is a casual position. There are no set hours. Flexible availability is ideal.
Applications are being accepted from current County employees as well as members of the public.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Perform Medicare Part D drug assessments by entering consumer's drug information into the web-based Medicare Part D plan finder and providing consumer with options presented by the plan finder.
Process SeniorCare or Medicaid applications including assisting the consumer with gathering consumer-specific information and/or completing the SeniorCare or Medicaid application.
Perform data entry into the SHIP data base.
Problem solve issues relating to Medicare Part D and SeniorCare, including looking at consumer-specific situations to determine why consumer is not receiving the full benefit from their drug plan or providing clarification to consumer on benefit of chosen drug plan.
Perform outreach to clinics, pharmacies, etc. including providing pharmacies with information to share with their customers and to educate pharmacists on Medicare/Medicare Part D and how their customers can benefit (i.e. brochures, Medicare Workshop announcements, Medicare Updates, etc.).
Participate in Medicare workshops by assisting with consumer education and assistance with set-up/planning as needed.
Perform home visits to home bound consumers regarding SeniorCare or Medicare Part D issues, including completing a Medicare Part D drug assessment, SeniorCare application, problem solving on Medicare Part D or SeniorCare, etc.
Demonstrate a commitment to county safety and risk management efforts.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree, preferably in a health and human services related field and two to three years of relevant prior experience. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs. Knowledge of Trauma Informed Care principles is essential.
Interactions and Communications
Requests are answered and contacts initiated to exchange basic and/or general information.
Certificates, Licenses, Registrations
Valid Wisconsin driver's license.
Proof of minimum liability auto insurance coverage.
Decision Making
This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and/or the work unit within the department and information is provided with additional research and observations which contributes to the decision making process.
Thinking and Problem Solving
In relation to established procedures, protocols and policies of the County, challenges in this position tend to be routine.
Tools & Equipment Used
Telephone Copy Machine
Calculator Personal Computer/Printer
FAX Machine Typewriter
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, outside weather conditions, and extreme heat. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
TO INCLUDE:
Formal Walworth County Electronic Application
Education & Experience Review
Oral Department Interview
Reference Check
Background Check
Post-Offer Physical Exam
Drug Screen
Other job related tests may be required.
Salary : $19
