What are the responsibilities and job description for the Membership Assistant position at WAMC Northeast Public Radio?
WAMC is seeking a full-time Membership Assistant to join our fundraising team. The ideal candidate must be comfortable soliciting businesses for in-kind donations by phone and email and be able to interact with donors and volunteers in a friendly and professional manner. A strong knowledge of Microsoft Office Suite, database management (Allegiance and Sales Force), the ability to multitask, and excellent writing, organizational, and communication skills are essential.
Primary Responsibilities
- Assist membership team with fundraising and administrative tasks of the department.
- Become fluent with donor database Allegiance, Salesforce, and Excel.
- Provide support for three annual on-air fund drives, including solicitation of fund drive premiums and volunteer management.
- Responsible for inventory, organization, packing and shipping WAMC premiums.
- Answer routine inquiries by telephone, email, and in-person.
- Assist with answering general phone calls, greeting guests, and other duties of the agency’s front office.
- Assist with the daily processing of monetary donations.
- Assist in the recruitment and training of volunteers.
- Participate in team meetings and contribute ideas for enhancing fundraising and volunteer programs
- Ability to work comfortably in an open and busy workspace.
Qualifications
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite and experience with donor management software (e.g., Salesforce, Allegiance) a plus.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Ability to work under stressful conditions and strict deadlines.
- Associate’s degree in Nonprofit Management, Communications, or a related field; or equivalent experience.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Albany, NY 12206 (Required)
Ability to Relocate:
- Albany, NY 12206: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18