What are the responsibilities and job description for the Case Coordinator position at Wand Dental Lab?
Job Summary:
Key responsibilities include managing incoming and outgoing cases, verifying case details with dentists, and ensuring all necessary materials and instructions are provided for lab technicians. This role also involves scheduling, tracking case progress, updating dentists on the status of their cases, and addressing any questions or concerns. The coordinator must ensure that timelines are met for case completion, and maintain accurate records. Strong communication, organizational skills, and attention to detail are essential for this position.
Responsibilities
- Monitors case status
- Identifies, analyzes and resolves case issues
- Provides help to colleagues as needed
- Input case information into Labnext.
- Review caseloads with manager; provide guidance and oversight to manager on specific cases as needed.
Requirements
- Knowledge of HIPAA regulations and patient care standards
- Strong organizational skills to manage multiple cases simultaneously
- Ability to work effectively in a fast-paced dental lab environment
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $22