What are the responsibilities and job description for the Service Tech position at Wanzl?

Job Description

WANZL NORTH AMERICA - SERVICE

Now Hiring Full Time Field Service Technician

Will help cover Virginia, West Virginia, North Carolina and Maryland

We are looking for a great candidate to join our amazing team! We have an incredible opportunity for an individual excited to learn and grow with a great organization!

Here at Wanzl we perform general maintenance and repair on shopping carts and rolling equipment, complete installation projects, and conduct site surveys, for national retail and grocery store chains. Learn how to diagnose and repair equipment, install and troubleshoot access gates / shelving, and conduct photographic surveys.

Why Wanzl?

Our associates enjoy competitive pay, great benefits including a company vehicle, all major equipment and parts to perform all job duties, a company credit card for fuel and hotel expense, 401k, Benefits and more. We have proudly been in business for over 40 years serving the retail and grocery industries. Headquartered in Germany, they are the largest shopping cart manufacturer in Europe. Wanzl NA, headquartered in North Carolina is the largest shopping cart manufacturer in the United States. Although shopping carts are our specialty, we are growing and diversifying our business.

Key Role Responsibilities :

As a Traveling Field Service Technician you are responsible for providing outstanding service to our customers by repairing rolling stock equipment such as shopping carts, pallet jacks, ladders, material handling carts, pressure wash sidewalks and equipment. Some minor welding (will train) and minor battery charging systems repair.

You will also Install shelving and other installation projects

Troubleshoot access gates

Provide our customers with professional and courteous site surveys by collecting data and photos on your Smart Phone and company provided APP

Travel to customer sites to perform work; some overnight stays required.

Maintain proper care of company vehicle, equipment, inventory and supplies and electronics

Qualifications :

Virgina or West Virgina residence only.

Willing to travel to multiple states

Strong mechanical aptitude

Electrical experience preferred

Likes using hands and tools to repair and troubleshoot

Comfortable with working in the elements

Proficient use of Apps and hand held devices

Time management skills

Field experience

Solid communication / customer service skills

Can do attitude and self-motivated

Endurance and the ability to work in outdoor weather conditions

High school graduate, holder of G.E.D., or equivalent studies / experience

Must have valid vehicle operator's license and clean Motor Vehicle Report for last 5 years (no DUIs or suspensions)

Background check and pre-employment drug screen are required

Must be able to lift 50 pounds

What we offer :

W-2 Employment

Bi-Weekly Pay

Company Vehicle

Drive time plus compensation for on-site work

Holiday Pay

Major equipment and all parts to perform the job

Meal and cell phone stipends

Company credit cards for travel and fuel expenses

Benefits Package (401K, medical, dental & vision)

An established client base – no sales / solicitation required

Salary : $50-60,000 / year estimate for area : Pay per job (piecework) and drive time pay

Wanzl North America - Service is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability or protected veteran status.

Salary : $50,000 - $60,000

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