What are the responsibilities and job description for the Cashier/Customer Service position at War Pony Xpress?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to communicate effectively and create a welcoming environment will enhance the shopping experience for our clientele.
Duties
- Greet customers warmly and assist them with their inquiries.
- Completing tasks on task sheet in a timely manor.
- Operate cash registers and process transactions accurately using POS systems.
- Maintain knowledge of retail math to ensure correct pricing and change.
- Assist in stocking shelves and organizing merchandise to ensure a neat store appearance.
- Engage in upselling techniques to promote additional products and services.
- Handle customer complaints or concerns with professionalism and courtesy.
- Maintain phone etiquette when answering customer calls or inquiries.
- Collaborate with team members to achieve store goals and improve customer satisfaction.
Skills
- Strong customer service skills with a focus on creating positive experiences.
- Proficient in retail math for accurate transaction handling.
- Experience in retail sales, preferably in a grocery store environment.
- Familiarity with cash register operations and POS systems.
- Excellent communication skills, both verbal and written.
- Ability to upsell products effectively while maintaining customer satisfaction.
- Strong organizational skills to manage stock levels and store displays.
- Good phone etiquette for handling customer inquiries over the phone.
Join us in providing outstanding service to our customers while enjoying a dynamic work environment!
Job Types: Full-time, Part-time
Pay: From $16.66 per hour
Expected hours: No less than 30 per week
Shift:
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $17
