Leadership Trainee - Claims

JOB TITLE: Leadership Trainee - Claims

REPORTS TO: Director of Process Improvement, under the supervision of the Director of Claims

OVERVIEW OF ROLE: To learn all aspects of claims management to include: managing claims process from logging in through final resolution and payment offers or declination and claims prevention.

MANAGEMENT TRAINEE DUTIES AND RESPONSIBILITIES:

• Responsible for learning and being able to properly measure, manage, and conduct professional verbal and written communications with of all cargo claims.
• Responsible for learning and being able perform the roles of all members of the Claims Department by delegating work, providing performance feedback and monitoring results.
• Responsible for learning and being able to properly work in service center OS&D.
• Responsible for learning and being able to properly manage the system salvage.

REQUIREMENTS:

Operational Manager Trainee understands that relocation per company needs may be required upon completion of training for continued employment.

• Must be able to read and write, complete company and governmental forms, and understand written company policies and governmental regulations.
• Must have strong problem solving, math and analytical skills, be organized and able to work with PC.
• Must be able to work the required hours.
• Must have ability to work effectively with and direct others.
• Must have basic understanding of customer service and desire to support Ward’s quest to always service the customer first.
• Must possess strong communication and leadership skills with the ability to foster open, honest two-way communication both internally and externally.
• Must be able to negotiate and work with sensitive information.
• Must participate in random drug testing of all non-DOT employees.

GENERAL BENEFIT LISTING:

As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.

• Direct Deposit
• On Demand Pay
• Paid Time Off
• Paid Holidays
• 401(k) Plan with Company Match
• Employee Assistance Program (EAP)
• Medical, Prescription, Dental and Vision Insurance
• Telemedicine
• Health Savings Account
• Flexible Spending Account
• Wellness Program with Health Reimbursement Account
• Group Life and AD&D Insurance
• Company-Provided Short-Term Disability
• Voluntary Worksite Benefits
• Home, Auto and Pet Insurance
• 529 College Savings Plan
• Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.