What are the responsibilities and job description for the Entry-Level IT Technician position at Warehouse 5 LLC?
Company Overview:
We’re a managed service provider offering IT support and services to businesses across the Reno-Tahoe area. This position is a great opportunity to start your career in IT, develop essential skills, and grow with our team.
Position Summary:
This entry-level position is perfect for someone with a basic understanding of PC setup and repair who is eager to gain hands-on experience in IT. As a member of our team, you’ll assist with setting up, troubleshooting, and maintaining computers and other devices, both in the office and at client sites.
Key Responsibilities:
- Assist with PC setup, configuration, and repair
- Perform basic troubleshooting for hardware and software issues
- Provide support for end-users by phone, email, and in person
- Create and update support tickets, documenting issues and resolutions
- Learn and grow through on-the-job training, collaborating with experienced team members
Requirements:
- Basic knowledge of PC setup, repair, and general troubleshooting
- Strong interest in technology and a desire to build a career in IT
- Good communication skills with a willingness to learn
- Reliable transportation for paid travel to client sites
Preferred Qualifications:
- Some technical coursework or hands-on experience with computers
- Interest in obtaining IT certifications, such as CompTIA A
- Enthusiasm for learning and growing in a team environment
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- On call
Experience:
- IT: 1 year (Preferred)
- Computer hardware: 1 year (Preferred)
Ability to Commute:
- Reno, NV 89512 (Required)
Ability to Relocate:
- Reno, NV 89512: Relocate before starting work (Required)
Work Location: In person
Salary : $18