Equipment Technician

Job Description

Job Description

Job Title : Equipment Technician

The Equipment Technician is responsible for the installation, servicing, and maintenance of customer-owned machines and rental equipment. This role requires quick responses to service requests and the ability to support new installations and routine maintenance based on the company's operational needs.

Pay : $21-$25 per hour based on experience

Essential Duties & Responsibilities :

• Installation & Service : Proficiently install and service equipment for both new and existing accounts.
• Emergency Response : Provide timely and professional service by handling and responding to emergency requests for service.
• Documentation : Accurately log all equipment, parts, and time spent on-site daily.
• Communication : Maintain continuous communication with Customer Service and Dispatch regarding any delays or potential issues.
• Parts Management : Effectively communicate with Dispatch regarding purchase orders for parts and equipment.
• Inventory Maintenance : Correctly maintain, receive, organize, clean, and refurbish equipment and parts both in the service area and the service vehicle.
• Stock Management : Keep an accurate inventory of all supplies, machines, and parts, including those kept in the service vehicle.
• Team Collaboration : Cooperatively perform other related duties as assigned by management.

Work Conditions :

Physical Demands : The employee is occasionally required to stand, walk, sit, reach with hands and arms, talk, and hear.

Lifting Requirements : The employee may occasionally lift up to 10 pounds.

Vision Requirements : Specific vision abilities required for this role include the ability to see and distinguish details, which is essential for equipment servicing and maintenance.

Qualifications :

Experience : 1-3 years in a similar role.

Education : High School Diploma or equivalent; prior experience is a plus.

Licensing : Must be able to pull a trailer.

Background Checks : Must pass a background screening, motor vehicle check, and pre-employment drug screening.

Skills :

Knowledge Requirements :

The Company :

Warehouse Direct was proudly established in the Chicago-land area, we are the experts in innovation and productivity at the workplace since 1979. With over 13 workplace categories with a multitude of services, products, equipment, and interiors we’re your one-stop location for all your workplace needs.

Family owned and oriented.

Each employee shares the same core values to provide the best customer service.

We ensure our Warehouse Direct team has the opportunities to gain knowledge in all areas that support all businesses.

Warehouse Direct is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, marital status, national origin, ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status, or unfavorable discharge from military service.

Salary : $21 - $25