What are the responsibilities and job description for the Product Specialist/Sales position at Wareing Sturgis Ford?
Job Overview
We are seeking a motivated and knowledgeable Product Specialist to join our dynamic team. In this role, you will be responsible for providing exceptional customer service and support throughout the sales process. You will engage with customers to understand their needs, demonstrate product features, and effectively communicate the value of our offerings. Your ability to negotiate and upsell will play a crucial role in driving sales and ensuring customer satisfaction.
Responsibilities
- Engage with customers to assess their needs and recommend appropriate products.
- Demonstrate product features and benefits through effective presentations.
- Manage the sales pipeline by tracking leads, opportunities, and follow-ups.
- Utilize strong phone etiquette to communicate with clients professionally.
- Collaborate with the sales team to develop strategies for upselling and cross-selling.
- Maintain accurate records of customer interactions and sales activities in software systems.
- Participate in training sessions to stay updated on product knowledge and sales techniques.
- Provide feedback to management on customer preferences and market trends.
Experience
- Proven experience in customer service or retail sales is preferred.
- Strong negotiation skills with a track record of successful upselling.
- Familiarity with managing a sales pipeline and utilizing CRM software.
- Excellent phone etiquette and communication skills are essential.
- Ability to collaborate effectively within a sales team environment.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
- Previous experience in sales management or collaboration sales is advantageous.
Join us as a Product Specialist where your expertise will contribute to our mission of delivering outstanding products and services while fostering lasting relationships with our customers.
Job Type: Full-time
Pay: $40,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Relocate:
- Sturgis, SD 57785: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $100,000