Demo

Wargaming is hiring: UX Researcher in Austin

Wargaming
Wargaming Salary
Austin, TX Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/31/2025

Job Overview :

Wargaming is looking for an experienced and passionate UX Researcher in the Center for Player Insights. This is a hybrid position based in Austin, Texas. Working from the office one day a week, and also to be present in the office when there is research taking place.

You will work directly with games teams in speaking up for the player and having the opportunity to influence the development of our products. You will use a variety of methods best suited for the title, research request and product life phase to conduct both in-lab and remote testing.

In this role, you will work on our live service games, as well as in-development titles. You will have the opportunity to evangelize the UX and User Research process within Wargaming. You will be part of the playtesting team and work on maintaining and enhancing user testing within the company.

You should have a passion for video games and an understanding of gaming experience. You are motivated to work in close collaboration with other team members and game developers and are a self-starter. Experience in project management and planning research, and attention to detail, are essential skills for this role.

Reports to :

The Research Supervisor of Research Design

What will you do?

  • Plan, design, and execute research studies using various UX research methods including playtesting, usability testing, expert review, longitudinal testing, concept testing, questionnaires, focus groups, and one-to-one interviews. This is for remote and in-person research.
  • Lead communication with stakeholders to turn requests into clear business goals, and research objectives.
  • Own the research process of individual projects across their lifespan (e.g. research scope and planning, project management, fieldwork, analysis, reporting and presentation).
  • Deliver impactful and actionable research output through effective communication with stakeholders.
  • Evangelize the role and benefits of user experience across the company.
  • Contribute to the Center for Player Insights research strategy.
  • Support members of the Center for Player Insights in conducting research.
  • Play video games, including Wargaming titles, and be knowledgeable on the industry news and developments.

What are we looking for?

  • 2 years of industry experience with UX Research or user research, ideally within video games.
  • Degree in Human Computer Interaction, Psychology, Cognitive Science, Sociology, or related field.
  • In-depth knowledge of user experience and user research methodology and theory.
  • End-to-end experience with all aspects of the user research life cycle (project management, study design, recruiting, moderation, analysis, reporting, communicating, budgeting research).
  • Experience in managing and conducting in-house playtests in remote and lab-based conditions.
  • Experience in usability testing, longitudinal testing, concept testing and survey design.
  • Experience in focus groups, one-to-one interviews, creative methods.
  • Experience with survey design tools (e.g. Survey Monkey, Alchemer, Qualtrics).
  • Excellent written and verbal communication skills.
  • Curiosity and creativity; enjoying complex issues and problem-solving.
  • Strong interpersonal skills, ability to quickly build rapport, and establish credibility.
  • Experience in building relationships and managing internal stakeholders.
  • Enthusiasm about video games.
  • Experience in remote testing using external platforms (e.g. Playtest Cloud, Antidote, UserZoom).
  • Experience working in a multi-cultural environment.
  • What additional skills will help you stand out?

  • Understanding of the game development process.
  • Experience playing Wargaming titles.
  • Fluency in Russian
  • Benefits

    Benefits and perks are tailored to the local market and culture. Our benefits in Austin include :

  • Video game areas, Table tennis set up and more...
  • Health Insurance (including family coverage), 401k plan
  • Mental well-being program (iFeel)
  • Wellbeing perks (Dedicated Well-being room)
  • Career development and education opportunities within the company
  • Employee discounts
  • Personal Gaming Account
  • Coffee, fruits, snacks in the office
  • Company events
  • Seniority Awards
  • Referral program - you can recommend the best talents to the Company and receive a reward
  • About Wargaming

    Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

    Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Wargaming is hiring: UX Researcher in Austin?

    Sign up to receive alerts about other jobs on the Wargaming is hiring: UX Researcher in Austin career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $85,601 - $106,262
    Income Estimation: 
    $108,390 - $134,886
    Income Estimation: 
    $108,390 - $134,886
    Income Estimation: 
    $135,646 - $165,982
    Income Estimation: 
    $92,718 - $112,736
    Income Estimation: 
    $114,514 - $140,377
    Income Estimation: 
    $69,893 - $86,144
    Income Estimation: 
    $85,601 - $106,262
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Wargaming

    Wargaming
    Hired Organization Address Austin, TX Full Time
    Job Overview As the US Marketing Manager for World of Warships, you’ll be responsible for developing and executing marke...
    Wargaming
    Hired Organization Address Austin, TX Full Time
    What you will do : Plan, design, write, and format player-facing emails, articles, and notifications Participate in dail...
    Wargaming
    Hired Organization Address Austin, TX Full Time
    What you will do : Plan, design, write, and format player-facing emails, articles, and notifications Participate in dail...
    Wargaming
    Hired Organization Address Austin, TX Full Time
    Job Overview We're seeking a Visual Content Designer who thrives on learning, self-teaching, and staying ahead of the cu...

    Not the job you're looking for? Here are some other Wargaming is hiring: UX Researcher in Austin jobs in the Austin, TX area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!