Beverage Supervisor - Omaha

Summary

Beverage Shift Supervisor

SUMMARY DESCRIPTION:

The Beverage Shift Supervisor is responsible for assisting in managing the beverage service team and operations during an assigned shift. In addition, the Beverage Shift Supervisor ensures excellence in guest satisfaction through effective training of staff and a hands-on, lead by example management style. Pay starts at $22/hr.

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Essential duties and tasks that must be performed with or without reasonable accommodation.
• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC
• Provides the tools, training. communication and supplies necessary for the beverage team to deliver exemplary guest service.
• Assists in scheduling Beverage team members to ensure appropriate coverage during regular operating hours and special events.
• Monitors par levels and daily inventory of supplies.
• Maintains beverage inventory and supplies in accordance with business demands.
• Participates in weekly inventory and assists Beverage Manager with weekly and monthly orders.
• Requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register at the end of each shift. Reports any discrepancies to Finance.
• Ensures prompt, efficient, and friendly quality service and preparation beverages to any and all customers.
• Complies with S.M.A.R.T. or T.I.P.S. training.
• Authorizes comp transactions.
• Participates in developing drink specials and promotions.
• Stays current with Beverage service and offering trends.
• Attends periodic meetings and training sessions and ensures Beverage team members are compliant with required trainings and certifications.
• Complies with all department rules, regulations, policies, procedures, and internal controls, and any and all local, state, and federal rules and regulations.
• Promotes positive public and employee relations.
• Performs other duties as assigned.

JOB SPECIFICATIONS:

Education, experience, skills required, equipment used.

• Must be 19 years or older.
• Associate degree or equivalent related experience
• Three (3) years of experience in food and beverage management, with a minimum of one (1) year in a supervisory capacity in a high-volume beverage gaming operation that includes Banquets, Entertainment, multiple bars and restaurants.
• Proficient with Microsoft Office Suite or related software.
• Strong POS operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficient in operational financial management accountability and budgeting.

BENEFITS START DAY 1!

• Working for WarHorse Casino makes you eligible for benefits starting your first day. Benefits included:
• Full Insurance Coverage Offerings
• HSA
• Vacation, Holiday & Sick Days

CORE COMPETENCIES:

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? ServSafe, TIPS Alcohol Awareness

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness2 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards1 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 50 lbs.2 Physical strength to handle routine kitchen materials and tools2 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks2 Memory, considering the amount and type of information2 Complexity of decision making2 Time pressure of decision making2 Analytical thinking2 Conceptual thinking2 Ability to compute basic math calculations

COMMUNICATION:1 Fluency in English1 Fluency in another language preferred.2 Verbal communication2 Written communication2 Non-verbal communication

SENSORY ABILITIES:1 Ability to see1 Ability to distinguish colors1 Ability to hear1 Ability to smell1 Ability to taste1 Sense of touch

Salary : $22