Culinary Operations Supervisor

Summary

SUMMARY DESCRIPTION:The Culinary Operations Supervisor is responsible for the distribution of the workload necessary to provide guests with the highest quality food product possible as well as to maintain the cleanliness, sanitation, and productivity of culinary operations.

ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Ensures proper training of all culinary staff.
• Manages work schedules for appropriate staffing levels and ensures compliance with required training and certifications, work cards.
• Provides feedback, guidance, training and coaching and manages performance of assigned teams.
• Responsible developing menu items and recipes and for creating production guides.
• Collaborates with front and back of house F&B management to promote food and work safety as well as internal service satisfaction.
• Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations. Performs all duties in a safe and careful manner. Attends periodic meetings and training sessions. Performs periodic safety training.
• Oversees events / group set-up and breakdown. Assigns duties as needed.
• Attends periodic meetings and training sessions.
• Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
• Promotes positive public and employee relations.
• Presents oneself in a professional manner and has a neat and clean appearance at all times.
• Performs other duties as assigned.

JOB SPECIFICATIONS:

• Must be 19 years or older.
• Associate degree in related field; or equivalent work experience.
• Eight (8) years of Culinary Management experience in large, multi-outlet, Casino/Hotel; Five (5) years in a supervisory capacity required.
• Thorough knowledge of food and beverage planning and production procedures.
• Demonstrates commitment to guest service excellence and ethical conduct.

BENEFITS

     • Federal Employees Medical Coverage     • Full Insurance Coverage offerings     • 401K with Immediate Vesting & Company Match     • Quarterly Incentive Program     • Vacation, Holiday & Sick Days

CORE COMPETENCIES:

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification and others as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale 0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness2 Exposure to cramped spaces3 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards1 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 50 lbs.2 Physical strength to handle routine office materials and tools3 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks2 Memory, considering the amount and type of information2 Complexity of decision making2 Time pressure of decision making2 Analytical thinking2 Conceptual thinking2 Ability to compute basic math calculations

COMMUNICATION:2 Ability to see2 Ability to distinguish colors2 Verbal communication2 Written communication2 Non-verbal communication

SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear2 Ability to smell2 Ability to taste2 Sense of touch