F&B Attendant - Employee Dining

Summary

Food & Beverage Attendant

SUMMARY DESCRIPTION:The Food & Beverage Attendant is responsible for creating the overall guest experience, taking, and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards. Pay starts at $15.00/hour.

ESSENTIAL JOB FUNCTIONS/DUTIES:List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

· Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.· Provides prompt, efficient, and friendly quality service to all guests of the casino.· Complies with cash-handling procedures.· Maintains current and accurate knowledge of all menu items.· Reviews with guest all food and beverage items to ensure accuracy of order. · Learns guests’ preferences and make recommendations based on preferences.· Cleans and organizes workstations according to department standards and health requirements. · Must comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.· Attends periodic meetings and training sessions.· Provides outstanding customer and employee service at all times.· Always present oneself with a neat and clean appearance.· Performs other duties as assigned.

JOB SPECIFICATIONS:

• Must be 19 years or older.• High school Diploma or education equivalent required.• Previous server and customer service experience preferred.• Ability to interact with mobile devices and touch screen technology. • Demonstrates commitment to guest service excellence and ethical conduct.

BENEFITS START DAY 1!

• Health, Dental & Life Insurance • 401K Investments .• Flexible Spending • HSA 

CORE COMPETENCIES:

• Collaboration Skills• Guest Focus• Communication Proficiency• Flexibility• Problem Solving• Ethical Conduct• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness1 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards2 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 20 lbs.2 Physical strength to manage routine office materials and tools3 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks1 Memory, considering the amount and type of information1 Complexity of decision making2 Time pressure of decision making1 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculation

COMMUNICATION:1 Fluency in English1 Fluency in another language2 Verbal communication1 Written communication2 Non-verbal communication

SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear2 Ability to smell2 Ability to taste2 Sense of touch

Salary : $15