Receptionist

Warner Norcross Judd is seeking a Receptionist to join our team in Kalamazoo. This role is responsible for presenting a professional, client-centered image of the Firm to clients, guests, and firm members. As the first point of contact upon entering our space, the Receptionist plays a critical role in creating a warm and positive impression. In addition to welcoming visitors, this position also performs administrative tasks to support the overall operation of the office.

About the Opportunity

Responsibilities:

• Greet and welcome firm members and guests in a welcoming and professional manner.
• Notify firm members of client/guest arrivals.
• Answer and direct incoming phone calls.
• Manage the reception and conference room spaces, ensuring cleanliness and organization.
• Coordinate conference room reservations.
• Handle incoming and outgoing mail and packages.
• Assist with event preparation and cleanup as needed.
• Assist with other administrative tasks including but not limited to ordering lunches, filing, copying/scanning, and sorting mail.

Competencies

• Attention to Detail/Thoroughness
• Flexibility
• Interpersonal Skills
• Proactive Planning and Organization
• Time Management
• Multitasking
• Active Listening and Following Directions

The Receptionist role embodies Warner’s foundational values by demonstrating teamwork through collaborating effectively with firm members while fostering a welcoming and supportive environment. Respect through courteous and professional interactions with clients, guests, and firm members. Excellence in delivering high-quality service and exceeding expectations with professionalism and efficiency. Adaptability in managing changing priorities and handling challenges with a positive and solutions-oriented mindset. Service by ensuring that every client, guest, and firm member feels valued through attentive, proactive, and client-focused support.

About You

Experience, Education and Training:

• High school diploma or equivalent
• Previous experience in a receptionist or customer service role preferred
• Excellent communication and interpersonal skills
• Ability to handle privileged and confidential information with discretion
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

About Warner

Warner is a full-service corporate law firm with 230 attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. To learn more, visit www.wnj.com, follow us on X @WNJLLP or connect on LinkedIn or Facebook.

About Our Benefits

• Comprehensive medical, dental, and vision insurance plans
• Firm-provided life insurance and disability coverage
• 401k with employer contribution or match depending on plan design
• Generous PTO and leave policies
• Firm holidays
• Remote work flexibility
• Wellness program
• Employee assistance program
• Professional development opportunities

About Our Culture

Warner’s cultural motto is “Fun, Pride Profit...in that Order”. We build A Better Partnership through:

Teamwork – Warner’s lockstep compensation model encourages teamwork and distinguishes us from our competitors. Partner and associate salaries are set based upon seniority, not total hours worked, encouraging client legal projects to be routed to the most knowledgeable person in the firm. Our team approach to compensation yields better legal representation for our clients and lays the foundation for a fun culture without internal financial competition. We have a team atmosphere where people like working together and supporting each other.

Diversity – At Warner, we take an “all in” approach to DEI – engaging people at all levels of the firm to lead and participate on DEI committees and initiatives. This ensures a broad base of support from team members truly invested in leading the charge. It’s because of their time and efforts we are as successful as we are – and that success radiates throughout the whole firm. Our DEI work has become not only the right thing to do, but more importantly, what our people want to do.

Careers – Our culture of balanced personal and professional lifestyle allows us to maintain a 94% attorney retention rate. Attorneys throughout Michigan, the region and beyond are choosing Warner as their forever home – and because of our dedicated focus on living balanced lives, our attorneys’ families are fully supporting these important decisions.

Community – Warner’s time-honored community engagement initiatives include financial contributions to 150 nonprofits, scholarships and paid time off for all firm members to engage in community initiatives that are meaningful to them.

EEO Statement

Warner Norcross Judd LLP is committed to diversity, equity, and inclusion in our workplaces. We are committed to building a firm that reflects the diversity of the clients and communities we serve. We can foster inclusion and equity by moving beyond barriers and rejecting stereotypes based on gender, race, color, religion, national origin, age, disability, sexual orientation, gender identity, and veteran status. The result is a high performing team of professionals providing excellent service to our clients.

How to Apply

We appreciate your interest in exploring career opportunities with Warner. To apply, visit WNJ.com and navigate to the Careers section, then select Staff Openings. Click Add to Apply List and then Apply to create a profile and continue with your application.

Closing Statement

Warner hires top talent at every point in our organization. We are seeking dedicated professionals with diverse backgrounds who strive to support the Firm and its goals. Our collegial culture attracts people with diverse skills and backgrounds who are dedicated to teamwork and client service.