Ecommerce Business Analyst

In this role, you will:

• Provide forward-thinking strategic counsel as a day-to-day leader of ecommerce growth through collaborative changes.
• Utilize analytics tools to study and enhance our website offering while studying user experience, competition and our customer personas to enhance online promotions and features to lift revenue.
• Study external market trends to inform leaders of suggested new strategies.
• Lead technical projects, including relationships with internal leaders and third-party technology vendors.
• Analyze cart abandonment and suggest actions to improve and managing out of market shipping rates/policies.
• Lead internal bot mitigation with an understanding of the impacts to the server and to website performance & analytics.
• Review ecommerce policies in Google Merchant Center Next for accuracy & optimization (shipping fees, delivery lead times, return policy).
• Review suggestions for policy & feature optimization and collaborate with teams to prioritize.
• Drive increased online revenues through suggested improvements in navigation, product presentation and checkout using A/B testing.
• Grow ecommerce while maintaining or enhancing omnichannel user experience (chat, web forms, store appointments).

To succeed, one must demonstrate:

• Ability to collaborate, brainstorm, validate, build, test, troubleshoot, measure, and optimize with a variety of teams and channels.
• Excellent understanding of UX, web design, customer flow, and web analysis.
• Knowledge of attribution modeling, website speed optimization, A/B testing, conversion management, traffic analysis, and reporting tools.
• Entrepreneurial and innovative spirit to act quickly and think strategically.
• Excellent organizational skills with attention to detail in managing multiple priorities.
• Ability to be flexible and adapt to change.
• Ability to work independently with minimal supervision.
• Ability to work on cross-functional teams while portraying excellent listening, verbal, and written communication skills.

To qualify for the role, one must have:

• Bachelor’s degree in business related field or equivalent experience.
• 5 years ecommerce experience required.
• Demonstrated experience in ecommerce merchandising, SEM, SEO, and SMM.
• Experience in Jira, Monday.com, Basecamp or other project management platforms preferred.
• Proficient in Google Analytics and Google Merchant Center Next.
• Experience with ecommerce platforms (warnersstellian.com is custom .NET).
• Experience with WordPress, CMS, chat, and email marketing platforms preferred.

What’s In It For You?

• Competitive compensation
• Appliance Discounts
• Health, dental, vision and short-term disability benefits
• 401K plan with profit sharing

Compensation: $75-100K annual salary plus 10% bonus potential

Company Overview:

Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 13 great store locations.

Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.

Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at 651-222-0011.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.