What are the responsibilities and job description for the Sales Consultant - Keys Auto Center position at Warren Henry Automotive Group?
Position Overview
Our Keys Auto Center has grown! With new brands added to our family, we're also adding new team members!
Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers’ needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales. They must be highly motivated to reach sales goals.
Responsibilities
- Greet customers and ascertain what each customer wants or needs.
- Describe vehicle features and explain use, operation, and care to customers.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Compute sales prices and total purchases.
- Maintain updated on product knowledge to be able to answer customer inquiries.
- Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions.
- Maintain records related to sales.
- Demonstrate use, operation and features through test drives.
- Place special orders.
- Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory.
Qualifications
- High school diploma or general education degree (GED) required.
- Clean driving record and valid Driver License as this position operates motor vehicles.
- Flexibility to work various hours and weekends.
- Excellent communication skills both oral and written.
- Proper email and telephone etiquette.
- Must be comfortable with public communication.
- Intermediate level of competency using Microsoft Office Suite.
- Ability to frequently lift and /or move up to 90 pounds.
- Must have legal authority to work in the US.
