Shop Foreman - Audi Gainesville

Position Overview

Our Audi Gainesville store, one of Auto News' Best Dealerships to Work For, is growing! 

We're looking for a Shop Foreman that will support the Service Manager and assists in all facets of the service department. Incumbent plays a key role directing the work activities of the service staff.

Eligible benefits:

• Relocation Assistance
• Medical, Dental, Vision insurance
• Paid Time Off & Company Holidays
• Company-paid life insurance and disability insurance
• 401(k) Retirement Plan with Employer Contributions
• And much more! 

Responsibilities

• Directs and assists Service team in all phases of their jobs. Conducts periodic checks on job statuses ensuring work is completed as per repair order.
• Knowledge of all tools and equipment required to diagnose, troubleshoot, repair and service vehicles.
• Ensure all Certified Pre Owned vehicle certifications are properly inspected and documented to meet or exceed audit criteria.
• Ensure technician cause, correction and mileage out are recorded properly on repair order by performing frequent inspections.
• Ensure proper usage of MPI and all other required software.
• Maintain a Fixed Right the First Time average equal to or above national average.
• Assist AASM’s, TFM’s or TAC line with any repairs or information required.
• Reports any circumstances that would compromise the department to the Service Manager.
• Assists in the discipline and performance review of staff.
• Maintains the “Recheck Log” and various required reporting.
• Assume responsibility for any vehicle that has returned due to a failed repair attempt; which includes overseeing the repair and quality control check of the vehicle.
• Train and work with all technicians in the service repair center.
• Maintains the shop (up-to-date) on computer and diagnostic equipment updates and performs software upgrades. Keeps all shop equipment calibrated every 6 months.
• Monitors shop capacity and advises Service Manager of constraints.
• Manages inventory and obtains competitive bids on tools, equipment and sublet repairs and supplies.
• Ensures that all required safety policies, practices and procedures, training and SOP’s are followed by staff.
• Conducts quality control checks on completed jobs.
• Ensures proper vehicle protection equipment is utilized during maintenance or repairs, i.e.; fender covers and cloths.
• Manages technicians and is available for guidance.
• Ensures proper repair order flow to satisfy warranty, dealership and business office requirements.
• Ensures shop is neat, clean and organized at all times.

Qualifications

Competencies:

• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.  
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Judgment - The ability to formulate a sound decision using the available information.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Minimum Qualifications:

• 5 years previous shop foreman experience.
• Ability to maintain required State and County technical qualifications such as A.S.E. and/or County permits.
• Strong automotive knowledge.
• Outstanding leadership skills which focus on treating employees with respect.
• Strong quantitative skills.
• Comfortable with ambiguity in a dynamic, changing environment.
• Unwavering commitment to ethical business practices.
• Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.
• Strong management skills and time management skills.