What are the responsibilities and job description for the Vehicle Care Specialist position at Warren Henry Automotive Group?
Job Description
The Vehicle Care Specialist is a critical member of our service team at Warren Henry Automotive Group. This role involves providing exceptional customer service, coordinating vehicle maintenance, and ensuring accuracy in all aspects of vehicle care.
Key Responsibilities:
- Greet customers, verify information, and provide timely estimates for vehicle repairs.
- Coordinate vehicle maintenance, including oil changes, tire rotations, and other scheduled services.
- Maintain accurate records of customer interactions, vehicle history, and repair orders.
- Collaborate with technicians to resolve customer issues and ensure quality repairs.
Requirements:
- High school diploma or equivalent required; degree in business administration or related field preferred.
- Excellent communication, organizational, and problem-solving skills.
- Ability to multitask, prioritize tasks, and meet deadlines.
- Basic computer literacy and familiarity with CRM software.
Benefits
Warren Henry Automotive Group offers a dynamic work environment that fosters personal growth and development. We provide competitive compensation packages, comprehensive training programs, and opportunities for advancement within the company.
