What are the responsibilities and job description for the Vehicle Concierge - Jaguar Land Rover North Dade position at Warren Henry Automotive Group?
Position Overview :
Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team.
We are looking for full-time employees for this position.
As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and / or pick-up.
Responsibilities :
Vehicle Delivery :
Ensure the vehicle is in delivery quality and has sufficient fuel
Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
Member interaction :
Collect all required signatures from customers at time of delivery and / or pick up
Request all required documents from loaner department and service advisors prior to going on a trip
Receiving :
Inspect vehicle for customers belongings left behind
Record condition of vehicle using Record 360 application
Other :
Perform errands as needed
Perform lot maintenance as needed
Qualifications :
High school diploma or general education degree (GED), or minimum two years of related experience and / or training, or equivalent combination of education and experience.
Valid Drivers License and Good Driving Record.
Ability to communicate with customers and employees in a positive and eager manner.
Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.
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