What are the responsibilities and job description for the Retail Operations Manager for Convenience Stores position at WARRENTON OIL GROUP?
Job Description:
Company Overview
The WARRENTON OIL GROUP is a leading provider of retail services, committed to delivering exceptional customer experiences through its network of convenience stores.
Job Summary
We are seeking a highly skilled and motivated Retail Operations Manager to oversee the daily operations of our convenience stores. The successful candidate will be responsible for ensuring maximum sales and profitability, while maintaining high standards of customer service and store appearance.
Key Responsibilities
- Provide manager coverage at multiple locations as needed, ensuring seamless operations and minimizing disruptions.
- Perform tasks that assist the Store Manager in their daily procedures, including cash handling, inventory management, and employee supervision.
- Maintain accurate records and reports, including sales, expenses, and payroll data.
- Ensure compliance with all policies and procedures, conducting regular store walks and audits to identify areas for improvement.
- Develop and implement plans to maximize sales and meet or exceed goals and objectives, analyzing business trends and making data-driven decisions.
- Train and develop store staff in all aspects of the business, promoting a culture of excellence and continuous improvement.
- Foster a positive work environment, encouraging teamwork and open communication among employees.
Requirements
- A minimum of 2 years of experience in retail, restaurant, grocery, or other service industry, preferably in a management role.
- Demonstrated ability to create and maintain a customer-focused culture, with excellent leadership and communication skills.
- Strong analytical and problem-solving skills, with the ability to make informed decisions based on data analysis.
- Proven track record of driving sales growth and improving operational efficiency, with a focus on customer satisfaction and loyalty.
