What are the responsibilities and job description for the Care Team Assistant WFC (Westpark)-FT position at Wasatch Behavioral Health?
Join our dynamic team at Wasatch Behavioral Health as a Full-Time Care Team Assistant (Receptionist) in Provo, Utah! As a crucial part of our healthcare organization, you'll have the opportunity to make a real difference in the lives of our patients and their families. This role will allow you to showcase your excellent customer service skills and be the first point of contact for those seeking our services. If you thrive in a fast-paced environment and enjoy helping others, this position is perfect for you! Your dedication and professionalism will contribute to the outstanding reputation of Wasatch Behavioral Health. Exciting challenges await you as you grow your career with us.
SCHEDULE Monday-Friday 8:00am-5:00pm
Competitive Pay Range:$16.25-$20.59
You will receive great benefits such as:
- Medical (PEHP)
- Dental, Vision
- Health Savings Account, Flexible Spending Account
- 401(k), Life Insurance, Pension/Retirement
- Paid Time Off
A little about Wasatch Behavioral Health
You could not find a more exceptional fit for your career than Wasatch Behavioral Health! As a local government agency, we are committed to provide access to mental health services to everyone in our community. Wasatch Behavioral Health needs kind and motivated people to best support our clients and clinicians. If you have some experience or education, or even just an interest in the field of Mental/Behavioral Health, come join us!
What's your day like?
As a Care Team Assistant (Receptionist) at Wasatch Behavioral Health with our Westpark Family Clinic in Provo, Utah, you will play a vital role in ensuring the seamless operation of our healthcare facility. Your responsibilities will include greeting clients with a warm welcome, providing top-notch customer service, and efficiently managing incoming calls. You will have the opportunity to make preliminary assessments of individual needs and urgency for services, ensuring clients are promptly assigned to the most suitable service provider. Additionally, scheduling appointments, receiving payments, and responding to billing inquiries will be part of your daily tasks. Your organization skills will shine as you prepare and maintain client information, charts, and records.
Acting as a liaison for clients, healthcare professionals, and insurance companies, you will serve as a patient advocate and assist in obtaining necessary authorizations. Join us in making a difference in the lives of those we serve.
What you need to be successful
To excel in the role of a Care Team Assistant (Receptionist) candidates must possess a high school diploma or GED, along with at least six months of clerical or secretarial experience. Strong communication skills, both verbal and written, are essential in effectively interacting with clients and colleagues. Proficiency in basic computer applications and the ability to quickly learn new software tools will be beneficial in managing appointments, client information, and billing inquiries.
Attention to detail, excellent organizational abilities, and a customer-centric mindset are key attributes for success in this position. A compassionate and empathetic approach, coupled with a problem-solving attitude, will enable you to navigate various situations with professionalism and care. Join our team and showcase your skills in making a positive impact within our healthcare community.
Knowledge and skills required for the position are:
- High school diploma or GED; AND Six (6) months of responsible clerical or secretarial experience.
- Spanish Speaking is preferred but not necessary.
Apply today, we look forwad to having you Join our team!!
Salary : $16 - $21
