Laundromat Attendant

Wash Club Laundromat is seeking reliable and customer-oriented individuals to join our team as laundry Attendants. The ideal candidate will provide excellent customer service, maintain cleanliness and organization in the laundromat, and ensure the proper functioning of laundry equipment. The Laundry Attendant will assist customers using the laundry machines, handle cash transactions, and address customer inquiries or concerns. Laundromat attendants will also be responsible for processing and completing Wash, Dry, and Fold orders.

Key Responsibilities:

• Greet customers as they enter the laundromat and provide assistance as needed.
• Assist customers with washing machines, dryers, and other laundry equipment.
• Weigh in customer drop-off orders that must be washed, dried, and folded. Attendants will process the order on a digital point-of-sale system and then complete it by following the necessary steps per order.
• Maintain cleanliness and organization in the laundromat, including regularly cleaning machines, floors, and other surfaces.
• Inspect laundry for stains or damage and inform customers of any special care instructions.
• Address customer inquiries, concerns, or complaints politely and professionally.
• Enforce laundromat rules and regulations to ensure a safe and pleasant environment for all customers.
• Perform routine maintenance tasks on laundry equipment, such as cleaning lint traps and filters.
• Maintain inventory of laundry supplies and notify management as needed.
• Monitor laundry machines to ensure they function correctly and promptly address technical issues or malfunctions.

Qualifications:

• High school diploma or equivalent.
• Previous experience in customer service or a similar role is preferred.
• Familiarity with operating laundry equipment and handling cash transactions.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Physical stamina to stand for extended periods and lift heavy loads.
• Basic knowledge of laundry care techniques and fabrics is a plus.

This position offers an opportunity to join a dynamic team and contribute to providing a valuable service to the community. Wash Club Laundromat also offers substantial growth opportunities within the company to committed individuals. If you are friendly, dependable, and enjoy working in a customer-focused environment, we encourage you to apply for the Laundromat Attendant position.

We appreciate your application.

Job Type: Part-time

Pay: $10.00 - $13.33 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Application Question(s):

• Are you willing to work independently in a fast-paced environment?
• Would you describe yourself as a people person who enjoys customer interaction?
• A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?

A. Acknowledge his feelings and explain how you'll try to speed things up

B. Politely ask him to calm down and explain that getting upset won't help speed things up

C. Explain that all clients are equally important and you're doing your best

D. Suggest he contact the customer service hotline

E. Direct him to speak to your supervisor

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Atlanta, GA 30349 (Required)

Work Location: In person

Salary : $10 - $13