What are the responsibilities and job description for the Wash Reit is hiring : Community Manager in Atlanta position at Wash Reit?
WHY WORK FOR ELME COMMUNITIES?
Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that everyone, regardless of income level, can take pride in the place they call home, enjoy consistently remarkable service, and a well-maintained community. With a focus on middle-income renters, and as part of this experience, compassionate customer service, respectful communication, timely, quality repairs, and swift, empathetic follow-through are at the heart of our customer journey. If this resonates with you, you might be a great addition to our growing team.
When you join our Leasing and Resident Experience team as a Community Manager , you are joining a passionate team dedicated to nurturing belonging in our apartment communities. You are also joining a team committed to empowerment and long-term solutions . This means that you embrace the responsibility of recruiting and retaining the brightest, most diverse high-potentials in the industry, and coaching them to achieve their best.
PRIMARY RESPONSIBILITIES :
Trust Builder and Ambassador of Exceptional Resident Experiences
- Elevate the customer service experience for existing and prospective residents in accordance with our service standards.
- Provide sales, customer service, and administrative leadership and support to the team and overall operation.
- Think like an owner in the achievement of financial objectives by assisting with rent collection, timely bill processing and payment, operational forecasting, annual budget prep, scheduling expenditures, variance analysis, and initiating corrective action.
- Navigate and resolve resident issues with clear and courteous communication and coach others in doing the same.
- Contribute to the ideation and implementation of advertisement materials and community marketing campaigns.
- Create and disseminate timely, clear, and compassionate communications to prospects, residents, vendors, and internal groups / team members.
- Contribute to elevating and maintaining an exceptional online reputation and compliance with state and local legal requirements.
Team leadership and development
Note : Bilingual preferred (Spanish)
OUR IDEAL TEAM MEMBER :
The annual salary range for this role is $81,000-95,000 (subject to experience)
Additional Compensation : In addition to the base salary, this role may be eligible to participate in our and annual bonus programs, which may include leasing commissions, renewal bonuses, and spot awards.
TEAM MEMBER BENEFITS :
Elme Communities is excited to offer full-time team members a suite of benefits designed to support you both in and out of the office. Here's what you can expect :
Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $81,000 - $95,000
