Training Institute and Event Coordinator

All are welcome! People of color, people with disabilities, and LGBTQIA individuals are strongly encouraged to apply!

Washburn Center for Children is a leading children’s mental health center, caring for a wide variety of children’s needs associated with anxiety, depression, behavioral difficulties and trauma.

The 141-year-old nonprofit offers critical mental health intervention to help children - and their families - realize hope. Washburn Center for Children serves almost 4,000 children ages 0-18 and approximately 9,000 family members each year. Washburn Center’s three office locations – Brooklyn Park, Edina, and Minneapolis – serve the entire Twin Cities metro area. The nonprofit also offers in-home services, and its school-based program serves 50 schools in the Eden Prairie, Bloomington, Minneapolis, Savage, Burnsville and Eagan school districts.

The demand for therapeutic care has skyrocketed. Join our team to help children through the setbacks of life and create a better future. To learn more about how we do that work in homes, schools and clinic-based services, visit us online.

Position Summary

Under the supervision of the Director of the Training Institute and Clinical Development, the position’s primary responsibility will be to coordinate the scheduling, administrative, logistical, and technology aspects of training, rentals, and other events provided through the Training Institute. The coordinator is also expected to oversee hosting of event on the day of to ensure the needs of the participants are met.

Responsibilities

Training & Event Coordination

• Coordinate and execute details of Training Institute events and trainings to include:
• Corresponding with trainers and trainees to manage schedules and training day needs
• Communicate with outside vendors to order food, refreshments, and supplies as needed
• Collaborate with facilities and IT management to ensure technology and room set up accommodates participants’ needs
• Prepare educational aids and materials
• Assist with greeting visitors in the building
• Gather and assemble training materials and content relevant to training in order to submit application to licensing boards for Continuing Education Credits (CEUs)
• Market available training opportunities by providing necessary information to internal and external audiences
• Create and coordinate online platforms to provide livestreaming capability for the trainings
• Oversee events and ensure the needs of participants are being met, to include but not limited, managing food and beverages, helping training facilitators as needed, ensure materials are available when needed, and troubleshooting technology issues
• Set up and clean up events held for the Training Institute
• Configure event space layout by moving chairs and tables
• Carry boxes of materials, cases of water and other equipment
• Analyze event operations, and based on the results, prepare and implement recommendations for improving operational efficiencies within events
  
  
  

External Training & Rental Coordination

• Gather information for training requests and rentals, work with external clients to clarify training needs
• Work with external clients, Washburn Trainers, and the Training Institute Director to determine ability to customize trainings to the clients’ needs
• Coordinate logistics for the day of the event as needed
• Coordinate travel arrangements as necessary for the Washburn Trainers
• Prepare materials necessary for the training
• Work with the Finance Department to create contracts and send invoices for the training
• Collect feedback from the training events
• Develop feedback reports to help ensure the continuous improvement of Washburn trainings and trainers
  
  
  

Learning Management System Maintenance

• Manage enrollment for all internal and external trainings in the Learning Management System (LMS), and follow up with trainees to ensure completion of trainings
• Enroll and train all new staff on the use of the LMS
  
  
  

Track and manage all registration fees through the LMS.

• Troubleshoot technical issues
• Collaboratively contribute to development and revision of online LMS courses
• Support staff using LMS for other program trainings, including new hiring training, annual training requirements, and other administrative training needs
  
  
  

Database Management

• Use Microsoft Access database to track completion of Washburn Center for Children’s trainings
• Track CEUs earned by staff members through the Training Institute, which are required for clinicians to maintain licensure
• Collect, compile, and report results of evaluation, attendance, and training data in order to continually improve educational opportunities
• Collaborate with the Database Manager and Information & Database Coordinator to develop tracking processes and troubleshoot database issues
  
  
  

Administrative Support

• Support directors with preparing correspondence, presentations, and other documents
• Provide miscellaneous administrative support to Training Institute Staff, program supervisors, and clinical staff
• Assist with planning internal staff meetings, preparing meeting agendas, and recording meeting minutes
• Take the lead in organizing complex information and developing processes and procedures that ensure smooth administration of the Training Institute
• Support Agency wide trainings as needed, tracking and managing them
• Manage the Training institute space via calendar
• Completing other miscellaneous duties as assigned by the Training Institute Director
  
  
  

Required Technical Skills, Knowledge, And Abilities

Position Competencies

• Interpersonal skills
• Strong written and oral communication skills
• Organizational skills
• Attention to detail
• Ability to maintain confidentiality
  
  
  

Requirements

• Bachelor's Degree in a related field
• 1 – 3 years’ of experience in an office environment including administrative support and database management
• Ability to lift 50 lbs. on a regular basis
• Ability to reconfigure 160 chairs and 30 tables in the training institute as needed
• Ability to push 100 lbs. (with a cart) on a regular basis
• Ability to stand for several hours at a time on a regular basis
  
  
  

BENEFITS at WASHBURN:

Washburn offers benefits to Full-Time benefit eligible employees comprehensive Dental, Vision, Health, Life and Long-term disability insurance. Additionally, we offer a 403b retirement plan and a flexible benefit option (FSA).

Vacation: Paid Vacation accrues at 10 hours of vacation per month - up to 15 days / 120 hours annually.

Sick Leave: Paid sick leave accrues at 6.68 hours of sick per month - up to 10 days / 80 hours.

Holidays: There are 2.5 days/20 hours of floating holidays per year in addition to the eight standard holidays.

***Please note that Internships, Part-Time (less than 30 hours/week) and Temporary positions are NOT eligible for all of Washburn Center's benefits***

Washburn Center for Children is an EEO/AA employer: women, minorities, people with disabilities, people that hold different gender identities and expressions and veterans are encouraged to apply. Cultural responsiveness and advancing equity are essential to achieving our mission. Our core values guide how we actively heal, learn and work.

To learn more about life at Washburn and how we work together, visit us online.