Program Coordinator

The Washington Area Community Investment Fund (Wacif) is seeking a detail-oriented full-time Program Coordinator (PC), to facilitate the seamless and efficient operations of Wacif’s Programs department. The Program Coordinator will be responsible for coordinating various activities: operations, outreach, technical assistance, and events, to ensure successful operations and execution of departmental activities.

Working in a supportive capacity, the Program Coordinator will provide collaborate closely with the Programs team and provide support in a variety of areas to the Chief Program Officer (CPO), Program Directors, Managers, Small Business Markets, and various signature program initiatives. Tasks will include providing assistance across programmatic areas aimed at serving Wacif’s small business owners, entrepreneurs, and clients within the Washington, DC Metropolitan area. The PC will work alongside and assist the Programs team to effectively support the oversight of departmental initiatives to augment the development, growth, acceleration, and accessibility of Wacif’s comprehensive technical business services. This will involve contributing to activities such as one-on-one support, coaching, training sessions, workshops, and networking events—both in-person and virtual—enabling Wacif to provide invaluable support within the entrepreneurial community.

DUTIES & RESPONSIBILITIES

The Program Coordinator will play an important supporting role in Wacif’s programs and small business offerings:

• Collaborate with the Events & Training Program Coordinator on program events, trainings, counseling sessions, fireside chats, and other social and programmatic logistics;
• Provide team assistance with day-to-day program activities and events, communicating with Wacif staff and entrepreneurs to ensure that program outcomes are reached;
• Collaborate with Wacif staff to successfully execute strategies, work plans, and ensure progress;
• Maintain accurate records of program activities, expenditures, and outcomes;
• Assist in publicizing the various Wacif programs and small business offerings through a variety of mechanisms including media opportunities, website, social media, print channels, and trade show attendance;
• Assist with program grant reporting on program performance, including metrics and milestones;
• Collect feedback from program participants and assess program effectiveness;
• Assist the finance team to monitor spending, contribute to budget versus actual reporting, and coordinate program budget planning;
• Use Customer Relationship Management (CRM) platform to collect data and assist with programmatic reporting requirements;
• Research educational platforms and learning methodologies across entrepreneur support organizations nationwide;
• Support and help administer all special initiatives;
• Help foster an organizational culture that encourages collaboration and accountability;
• Cultivate and maintain relationships with internal and external stakeholders, including staff, volunteers, vendors, professional service providers, and community partners;
• Other duties, projects, and responsibilities as assigned.

QUALIFICATIONS

• Bachelor’s degree in relevant field;
• 2-3 years of professional experience; non-profit programs/projects a plus;
• Demonstrated experience in organizing events;
• Must be a team player, able to work within a team structure, and collaborate with a diverse set of stakeholders to develop effective partnerships;
• Ability to help execute a Program’s strategic vision from inception to completion;
• Demonstrated skills at building and cultivating strong relationships with key stakeholders, including staff, and small business owners;
• Entrepreneurship and/or small business experience, preferred;
• Strong interpersonal, verbal, and written communication skills;
• Excellent organizational, and problem-solving skills and abilities;
• Knowledge of social media management and digital marketing techniques.
• Experience in Microsoft Office Suite;
• Familiarity with Customer Relationship Management (CRM) platforms;
• Highly organized, detail oriented, and capable of managing multiple tasks simultaneously;
• Ability to adapt to changing priorities and thrive in a fast-paced environment.
• Availability to work occasional evening and weekend hours as required.

About the Washington Area Community Investment Fund (Wacif)

The Washington Area Community Investment Fund (Wacif) advances equity and opportunity in the Washington, D.C. area’s underserved communities by providing financial capital, business advisory services, and strategic networking support to underinvested entrepreneurs. Since its inception in 1987, Wacif has deployed more than $100 million in capital, served more than 4,500 entrepreneurs with business advisory services, and helped create or retain more than 44,000 local jobs. To learn more about Wacif’s work, visit www.wacif.org.

Wacif is an equal opportunity employer and welcomes candidates from diverse backgrounds. Wacif provides a flexible and hybrid working environment with the opportunity to work remotely.