What are the responsibilities and job description for the Experienced Assistant Automotive Service Manager position at WASHINGTON AUTO MALL?
Job Description:
Washington Honda is seeking a motivated and detail-oriented Assistant Automotive Service Manager to join our dynamic team. This role offers an exciting career growth opportunity with the potential to advance into the Service Manager position. The ideal candidate will have strong leadership skills, exceptional customer service abilities, and a passion for the automotive/service industry.
Key Responsibilities:
- Assist in managing daily service department operations, ensuring efficiency and customer satisfaction.
- Support the Service Manager in overseeing technicians, service advisors, and support staff.
- Communicate with customers regarding service needs, repairs, and timelines.
- Ensure high-quality service and compliance with company policies and industry standards.
- Assist with scheduling, workflow coordination, and department performance tracking.
- Handle customer concerns and work to resolve issues effectively.
- Participate in training and development programs to prepare for career advancement.
Qualifications:
- Previous experience in an Automotive/Service Management or Service Advisor role preferred.
- Strong leadership and organizational skills.
- Excellent communication and customer service abilities.
- Ability to multitask in a fast-paced environment.
- Knowledge of automotive repair processes and industry standards is a plus.
Why Join Us?
- Career Growth: A clear path to Service Manager for the right candidate.
- Comprehensive Benefits Package: Health, dental, vision, retirement plans, and more.
- Supportive Work Environment: Work with an experienced team in a thriving service department.
If you're ready to take the next step in your career and grow with us, apply today!
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Automotive service dept: 2 years (Preferred)
Work Location: In person
Salary : $60,000 - $70,000
