Director of Property Management

Job Title: Director of Property Management Status: REG/FT/E

Reports to: President/ CEO Department: Operations Date: 10/24

Manages various areas related to the day-to-day operations of the campus including; security, janitorial, vehicles, maintenance, safety and food service. Overseeing the security of campus including key cards, keys, and cameras. Janitorial responsibilities include ordering supplies and leading the janitorial team. Handling maintenance of vehicles and resident drivers. Performing routine maintenance on campus and working with outside vendors. Operating as the safety officer and running safety committee meetings. Overseeing the management of the food service department and providing support to staff. Performs hands-on activities including coordinating regular vehicle maintenance, facilities maintenance, engagement with janitorial crew. Working with the program team to include residents in work readiness activities and mentoring residents wherever possible. This position will work with President and CEO to develop and manage a yearly budget.

• Uphold, promote, and encourage, in word and deed, the mission statement and core values of the City Mission.

• Ensure campus security through maintenance of keycard system and key system. Work with key and card providers to order materials as needed. Ensure security camera systems are in working order and report challenges to IT provider.

• Work with maintenance team to develop a plan for maintenance of major systems and provide supervision to maintenance team to ensure effective and timely repairs are done when requested, regular equipment maintenance is scheduled and completed, supplies are ordered, departmental budget is maintained.

• Work with new construction projects to ensure flow with campus operations and internal communication occurs as needed.

• Oversee all cleanliness of campus including bathrooms, floor care and trash, etc. Conduct regular walkthroughs to identify projects.

• Oversee ordering and management of supplies to ensure adequate stock and budget compliance. Conduct regular price comparisons with vendors for value.

• Manage Mission Fleet of vehicles, (approx. 10) ensuring regular maintenance, weekly safety checks, State inspections, service, and repairs. Confirm all vehicles have proper paperwork and drivers are approved and appropriately trained.

• Budget - Work with President and CEO and CFO to create yearly budget and manage budget throughout the year. Participate in monthly financial summits with Controller and CFO.

• Manage crisis situations with grace and leadership. Examples could be backed up sewers, cameras down or employees calling in sick. Ability to engage and lead after hours if needed.

• Work to coordinate Capital improvement projects. Define need, get bids, engage contracts and supervise installation/work. Ensure proper insurance, certifications and/or licenses are obtained. Work with CFO to establish yearly Capital improvement needs and budget.

• Participate in regular supervision, management - planning sessions, weekly program team meetings, and budget preparations.

• Manage employee recruitment, training, employee files, employee growth, corrective action and, if needed terminations per HR guidelines and Mission handbook. Perform regular supervisory sessions with direct supports and yearly written evaluations.

• Lead monthly safety committee meetings and ensure campus safety issues are being addressed. Work to establish regular trainings for campus safety including active shooter training, incident report documentation training, etc.

• Oversee operations of food service area including ensuring any certifications are maintained. Work with kitchen staff to ensure smooth operations for events and daily schedule.

• Attend monthly leadership team meetings and provide support to other departments as needed.

• Mature Christian, committed to and passionate about sharing the gospel and building disciples of Jesus Christ with the needy, homeless, addicted, and mentally ill.

• Ability to provide biblical counsel and guidance to staff, clients, and volunteers.

• Level-headed, purposeful in reactions, proactive problem solver. Gathers all information before making decisions and makes decisions according to sound Biblical principles and accounting standards all in alignment with CM mission and core values.

• Excellent interpersonal skills, adept at building relationships and teams with diverse groups of people.

• Good discernment regarding people and situations, exercise patience and wisdom within an environment of grace.

• Able to maintain “big picture” perspective and continue to move self and staff forward. Be an encourager, supporter and mentor to both staff and residents.

• Knowledge of drug and alcohol, mental illness, homeless and poverty issues desired.

• Computer literate, proficient in internet and email, QuickBooks, and Microsoft office programs. Proficient in creating Excel spreadsheets, reading, and interpreting financial statements and making schedules.

• Engage and lead volunteer groups across your departments; food service, maintenance, etc., work closely with volunteer manger to support projects for volunteers.

• Minimum of a bachelor's degree in business or related field. comparable work experience will be considered.

• 2 years’ experience managing people, projects and facilities.

• Strong financial analytical and budget management skills.

• Experience with Building management systems, (Plumbing, electrical, HVAC) and food service a plus.

• Climbing Stairs

• Licensed driver with ability to drive at night

• In and around Mission Campus

• Satellite facilities operated by Mission

• Varied work schedule including some evenings and weekends hours

These duties are not exclusive and with consideration of the job requirements and the employee’s skills, this job description can be added to or taken away from at the discretion of the CEO.

I hereby acknowledge and accept these responsibilities for the position as outlined in this description. I also acknowledge that other duties may be necessary as the need arises for the smooth operation of the Washington City Mission.

• Able to climb stairs on a daily basis – frequently

• Standing, Walking-Frequently

• Warehouse environment, walking on uneven surfaces-Occasionally