What are the responsibilities and job description for the Recovery Support Staff for Men position at Washington City Mission?
Men’s Recovery Support Staff
Job Title: Recovery Support Staff Status: Full time non-exempt
Reports to: Men’s RSS Coordinator Division: Programs Date: March 2025
SUMMARY OF POSITION:
Reporting to the Men's Recovery Support Staff Coordinator, the Recovery Support Staff –Level 2 is responsible for fostering and facilitating growth towards independence of residents of the City Mission. This position serves as a positive role model to residents enforces the rules and regulation of the City Mission. This is a ministry role that involves interaction with residents and is a very active role on campus. This is a great role to develop leadership skills and is highly involved in training of new residents. This role also assists in scheduling and ordering supplies. RSS Staff make a minimum of three rounds per shift through several buildings which involves climbing stairs and some lifting. Staff also participate in safety drills and processes.
Knowledge, Skills, and abilities: an individual must have the ability to communicate well in group and individual situations; establish rapport with residents and other staff; establish and maintain boundaries. One main roll of a Shift Manager is to provide a safe environment for the residents to reside in.
DUTIES AND RESPONSIBILITIES:
- Uphold, promote, and encourage, in word and deed, the organizational culture and core values of Christ-centered teamwork, outreach, and assistance to the homeless.
- Helps to maintain healthy, clean, safe, and secure living environments by following and enforcing City Mission standards and procedures.
- Provides direct support to Head Shift Managers
- Check staff log & Emails
- Roll Call Devotions
- Hand out Medication
- Answer Phones
- Intakes or Discharges
- Completing house rounds which consist of checking rooms, common areas, and the grounds
- Check Sign in Sheet
- Administer Random Urines
- Complete Maintenance Request
- Check Meeting Slips
- Collect Resident Passes
- Retrieve Resident Mail
- Monitor Camera
- Answer Door
- Check Safety of House
SKILLS AND QUALIFICATIONS:
- Committed Christian with a heart for the homeless and a desire to share the ministry of CM with others
- Highly ethical, trustworthy, and professional
- Organized with good analytical and decision-making abilities
- Team player, active participant in CM ministry
- Levelheaded, purposeful in reactions, proactive in problem-solving.
- Computer skills, to complete intakes, update items in our system
- Complete shift reports, and fill out the log book
- Current driver’s license, with ability to drive at night
EDUCATION/EXPERIENCE:
- Applicant must have GED, but would strongly suggest and Associate’s Degree and/or Bachelor’s Degree
- Strongly suggested that applicant have worked with individuals in Recovery who typically are dual diagnosed.
- Any equivalent combination of the above
WORKING CONDITIONS/PHYSICAL FACTORS:
Climbing stairs – at least 3 flights of stairs
Must be able to walk at least one city block three times in an eight hour shift
Varied work schedule, includes evening and weekend hours
Requirement:
The City Mission is a privately funded 501 (c)3 non-profit, Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry which is dedicated to sharing the Gospel and “ending homelessness one life at a time”. We consider every position to be essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:
- Be able and willing to share the Gospel and participate in the ministry activities of City Mission;
- Subscribe to City Mission Statement of Faith and Qualifications for Employment upon hire and continuously while employed;
- Adhere to the City Mission Employee Handbook.
- Culturally Diverse
- Good People Skills
