Deputy Chief Information Officer

The Deputy Chief Information Officer (Deputy CIO) / Deputy Director of Information Technology provides leadership, guidance, and support to staff, supervisors, and managers on a wide variety of information technology initiatives. The Deputy CIO assists and supports the CIO in the overall management, vision, goals, program requirements, and strategic planning within a 60 person Information Technology Department. The Deputy CIO leads and directs the activities and priorities of multiple divisions within the IT Department and may perform the duties and responsibilities of the CIO in their absence.  

As Deputy CIO, this position provides operational leadership and management for the county’s Information Technology Department to include highly responsible planning and administrative work in the direction, development, coordination, and implementation of information services, including infrastructure operations, project delivery, managed services, vendor management, and management of IT staff.

This leadership role will act as a strategic business partner managing demand and capacity considerations for both department resources and technology process, capacity planning resources, technology solutions and enhancing project delivery for Washington County. The IT Deputy CIO will look for continued improvement and innovation, recommending initiatives to enhance collaboration, efficiency and productivity.

Executive Recruitment Deputy Chief Information Officer (CIO)

DESIRABLE EXPERIENCE:

• Extensive experience in supervising technical teams in addition to managing, developing, and motivating staff, conducting performance reviews, coaching and mentoring direct reporting structure.
• Demonstrated experience in developing effective partnerships with other departments, accessing needs, providing resources and managing goals and priorities. The ability to collaborate with stakeholders to understand expectations and make decisions that produce high-quality results.
• Successfully organize, assist and oversee budget activities, county technology planning, vendor/contract agreements and departmental policies and procedures. Adept at prioritizing and effectively monitoring multiple projects with various scopes, complexity and risk simultaneously, while also providing insight to senior leadership both from a project status and financial perspective.
• Ability to leverage experience in understanding compliance with federal, state and local requirements and/or standards.

SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top-scoring candidates will be forwarded to the hiring department for further consideration. 

HOURS / DAYS: Typical business hours of operation are 8:00am-4:30pm Monday through Friday with occasional after-hours support. Hours may vary and flexible options are available. Work schedules (hours and days) and location are subject to change based on department needs.
 
ANTICIPATED HIRING RATE: $123,718.40 - $168,084.80 Annually

E-Verify Participation: Washington County participates in the federal E-Verify program. This means that Washington County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Washington County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
E- Verify Participation Poster 
Right to work Poster 

The Deputy Director of Information Technology (IT)/ Deputy CIO provides leadership, guidance, and support to staff, supervisors, and managers on a wide variety of information technology issues. Performs professional and complex work, with a focus on carrying out the vision and strategy for the countywide Information Technology Department. The position leads and directs the activities of multiple divisions within the Information Technology Department as well as other assigned staff. Participates in strategic planning and budgeting activities, oversees the IT Project Portfolio for all county IT projects, and represents the CIO in their absence.

As an influential part of the Information Technology Department strategic planning process, the position is responsible for oversight, management, and development of the annual departmental budget, technology plan, contract/vendor agreements, and departmental policies and procedures. This position will act as a strategic business partner with other county departments and will be the primary contact person in managing demand and capacity considerations for both resources and technology and enhancing project delivery for Washington County departments and employees

MINIMUM QUALIFICATIONS: This position requires a Bachelors Degree in Information Technology, Business Administration, or related field and 8 years of paid professional experience in a senior IT Leadership or management role.

OR: Bachelors degree in a field unrelated to Information Technology and 10 years of paid professional experience in senior IT Leadership or management role.

PREFERRED QUALIFICATIONS: Current PMP, ITIL, CISSP, or other relevant certification.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE 

Core Competencies outline essential business and professional traits necessary to perform this job.

• Promote a diverse, culturally competent, and respectful workplace;

• Ability to maintain professional focus on solution delivery and customer-service;
• In-depth knowledge of Portfolio Management, Project Management and Agile methodology tools and procedures;
• Knowledge of Enterprise Architecture, Business Modeling or Value Propositions Design methodology;
• Ability to organize, prioritize and effectively monitor multiple projects with various scopes, complexity and risk simultaneously and provide insights into their performance to senior leadership both from an execution and financial perspective;
• Knowledge of IT theory, detailed technical knowledge of the systems development lifecycle (SDLC) and IT Infrastructure Library (ITIL) practices;
• Ability to apply expertise in systems analysis, programming, scheduling, project management, hardware, end-user computing, network architecture, graphics, GIS applications and telecommunications (depending on assignment);
• Expertise in principles and practices of IT administration and procedures;
• Ability to assess IT needs and develop plans to meet those needs;
• Expertise in IT assessment, planning and evaluations techniques;
• Ability to manage human, financial and informational resources;
• Considerable knowledge of personnel management, project management, governmental budgeting, fiscal management, and/or grants and contract management;
• Excellent verbal and written communication skills with ability to manage vendors, project teams and stakeholders at all levels, including directors and executives;
• Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency;
• Ability to manage, develop, and motivate staff
• Ability to establish and maintain effective working relationships with staff, associates, agency management officials, information technology vendors and professional organizations.

1. Directs, coordinates, facilitates, and performs project portfolio work necessary to achieve comprehensive integration of appropriate technology into Washington County services and programs. 

2. Provides guidance and leadership in identifying, assessing, and managing technology project needs for Washington County, in collaboration with external counties, vendors, and/or the State of Minnesota.

3. Is results-driven, with the ability to meet organizational goals and customer expectations and to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4.  Collaborates with stakeholders to prioritize programs or projects and to understand/influence business requirements.

5. Leads technology change initiatives within the organization and incorporates innovative approaches to solve business problems.

6. Develops, evaluates, and maintains program standards, templates, procedures, and policies including business case development.

7. Monitors service delivery, identifying and recommending quality improvements to processes in order to maintain quality and deliver projects on time.

8. Assists in the development and maintenance of the IT Department Strategic Plan and develops and recommends departmental goals and objectives aligned with IT Department Strategic Plan. 

9. Performs vendor contract negotiations and presents contracts to the County Board for approval.

10. Manages Information Technology contracts including business contract requirements, proposal development, vendor management, and license management.

11. Ensures compliance with federal, state, and local requirements and/or standards.

12. Directs, motivates, and evaluates assigned staff to ensure departmental goals and priorities are met. 

13. Supports county-wide cross-functional teams for project delivery including vendor partners and outsourced services.

14. Manages assigned staff including interviewing and hiring, providing work direction and reviewing work for accuracy, introducing change and guiding staff through changes in service delivery, responding to grievances or special issues, and conducting performance reviews of assigned staff.

15. Oversees the preparation of the departmental annual budget and technology plan, proposes program budgets, performs cost-benefit and business case analysis for county technology projects and programs, and assists in the submission of projects and recommendations for capital improvement plans.

16. Represents the IT Department on division, county, and state committees, task forces, and initiatives.

17. Performs duties and responsibilities of Chief Information Officer in their absence.

18. Displays strong attention to detail and is able to carefully proofread written documents and budgets to identify and correct errors.

19. Evaluates, approves, and oversees the implementation of highly complex technical approaches and solutions.

20. Oversee day-to-day operations of the Information Technology Department.

Performs other duties as assigned.

Essential functions: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, and 20.

WORK ENVIRONMENT

Work performed is sedentary in nature and typically performed within the Law Enforcement Center or a satellite office. Lifting requirement of up to 50 pounds on an occasional basis. Equipment used may include but is not limited to, computer/laptop, telephone, multi-function copier, and peripherals. Work interruptions are frequent. There is some pressure associated with dealing with individuals who may be emotionally charged and with project or activity deadlines and details. Driving or riding to work at a service center, attend meetings, participate in or lead training sessions, etc. may be required. May involve exposure to environmental conditions. Additional physical/mental requirements that occur may not be listed above but are inherent in performing the position's essential functions.  

This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.

Salary : $123,718 - $168,085