What are the responsibilities and job description for the Behavioral Health Crisis Services Management Analyst I position at Washington County, OR?
- THE POSITION
Washington County Behavioral Health Division within the Department of Health and Human Services (HHS) is recruiting for a Management Analyst I to support our Crisis Services!
To learn more about our Division, please use this link: Behavioral Health
The Opportunity
In this role, you will support the management and submission of crisis services billing, data, and reporting requirements under the direction of the System of Care Supervisor. You will work with health systems, community mental health providers, and other community partners across the region and state to ensure compliance with data collection, reporting, and billing for crisis services in Washington County.
Primary duties may include, but are not limited to:- Crisis billing system support
- Coordination with crisis service providers to enroll staff with the state of Oregon for the billing system.
- Build and set up billing rules, employee credentials, service codes, and encounter categories within the Electronic Medical Record (EMR) for crisis programs.
- Partner with the EMR developers to set up electronic billing with Care Coordination Organizations (CCOs) billing systems.
- Download and submit claims using EMRs billing system to CCOs as needed.
- Adjust and correct any errors from claims submitted.
- Review and process claim denials.
- Crisis Report Submission
- Partners closely with the Behavioral Health Division data analyst to pull the reports from the EMR system and submit to the State and CCOs.
- Crisis Audit Support
- Partners closely with the contract administrator for crisis services in the behavioral health division to develop/refine the audit tool used on audit reviews for our crisis services providers annually.
- Support the review of the annual crisis services program audit.
- Conduct a monthly EMR audit and provide follow up to crisis services providers for correction and/or training. Audit includes:
- Identification of incomplete encounters/forms, improperly admitted clients, potentially missed client discharges, and demographics data tracking.
- Track and support implementation and communication of rule changes from Oregon Health Authority for Crisis Services.
- Attend meetings with EMR administrator, CCOs, Behavioral Health Division Crisis Operations, and Crisis Services providers as scheduled or requested by the System of Care Supervisor.
Who we are looking for
The ideal candidate for this position will be well organized and highly detail oriented. They will be skilled in computer applications including Microsoft 365 products, such as Word, Outlook, Excel, and Teams, and will be able to navigate web-based data platforms. They will also have exceptional collaboration skills to partner with other departments/divisions to ensure that the work product meets county and grantor requirements. They will have the ability to follow highly detailed documents and instructions. As this position manages information in accordance with privacy laws, an understanding of how and when to share protected health information with other parties is essential. Additionally, they will be a motivated learner and team player with the ability to thrive in an environment that emphasizes trauma-informed care and strives toward increasing equity and inclusion amongst its staff members.
Our ideal candidate will enjoy trouble shooting, open to change, and strive for accuracy. They will have tenacity and patience and follow through to see projects to completion.
It is highly preferred to have:- Experience with billing support tasks (submission of encounters, claims, etc.) for government or community mental health programs.
- Experience with data analytics.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all the hiring criteria described above.Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County's services, resources, and opportunities for growth and development to every county resident.Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
- Crisis billing system support
- ESSENTIAL JOB DUTIES
Classification descriptions are typically written broadly. To review this classification, please use this link: Management Analyst I.
- MINIMUM QUALIFICATIONS
Education and Experience:
Candidates must meet one of the following criteria to be considered for this position.- Bachelor's Degree in public or business administration, finance, economics, statistics, accounting or a related field that provides the required knowledge, skills and abilities; OR
- Associate's Degree in public or business administration, finance, economics, statistics, accounting or a related field that provides the required knowledge, skills and abilities; AND two (2) years of responsible professional work experience in administrative, operations, budgetary, financial, or similar analysis; OR
- Four (4) years of responsible work experience in administrative, operations, budgetary, and similar analyses.
Please be advised that this position is required to pass a criminal background check post offer.
Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.- SUPPLEMENTAL INFORMATION
- Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.
Our commitment to you:Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Selection Process- Apply today! In lieu of a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law.
- MQ Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received.
- Subject Matter Expert (SME) Review: Your responses to the supplemental questions may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews).
- Panel Interview(s): Generally, the top 6 - 8 candidates will be invited to participate in a panel interview.
- Conditional Offer: A successful candidate will require to successfully clear a third-party background check as a pre-employment condition and Oregon State comprehensive background check as a condition of continuous employment.
Status of Your Application:
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about job postings.
Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points.
Accommodation under the Americans with Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Questions (?) Regarding This Recruitment
Yeji Seo, Talent Acquisition Business Partner
Yeji_Seo@washingtoncountyor.gov
Additional Resources:
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* Washington County is a drug-free workplace *
