What are the responsibilities and job description for the Criminal Records Specialist I / II position at Washington County, OR?
Salary : $24.64 - $34.69 Hourly
Location : Hillsboro, OR
Job Type : Full Time Regular
Job Number : 24 / 25-193-SO-05
Department : Sheriff's Office
Opening Date : 03 / 01 / 2025
Closing Date : 3 / 16 / 2025 11 : 59 PM Pacific
FLSA : Non-Exempt
THE POSITION
The Washington County Sheriff's Office is actively recruiting for a Criminal Records Specialist I / II position! This is an opportunity to apply your best skills in a broad array of administrative responsibilities and receive comprehensive, on-the-job training. In this role, you will provide vital support to the Sheriff's Office by using a wide variety of specialized software systems which provide information that supports law enforcement officers, criminal court operations, and other jurisdictions. Additionally, you will receive instruction on how to create and extract law enforcement data and provide administrative customer service to members of the public, attorneys, or insurance companies related to bail, fees, towed vehicles, or expunction of records. If you are looking for a dynamic and fun position and would like to join our support team, please apply today!
Criminal Records Specialist I / II work within a 24-hour per day, 7-day per week facility. Criminal Records Specialist I / II positions WILL work day, swing, and graveyard shifts on any day of the week, and MUST be willing to work on holidays and weekends.
Criminal Records Specialist I : $25.66 - $32.72 per hour
Criminal Records Specialist II : $28.29 - $36.11 per hour
To learn more visit : Washington County Sheriff's Office
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you're interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all of the hiring criteria described above.
ESSENTIAL JOB DUTIES
- Acts as a cashier and receptionist; receives payments for bail, fingerprinting, towing, or other fees and fines; verifies payment information is correct using various databases; explains acceptable payment method(s); issues receipts or change due to customer; balances cash drawer at end of shift; answers phones and greets people in person; answers questions and explains policy or procedures; and refers people to services or gives directions.
Coordinates court schedule for deputies; administratively manages and coordinates subpoenas to be served by appropriate law enforcement staff; writes police reports for no-suspect crimes; and expunges records as directed by courts.
Enters and retrieves wants and warrants; retrieves wants and warrants for deputies and researches information to ensure the warrant matches the correct individual.
Records entries for restraining orders using data from law enforcement data bases; updates new data received from courts; enters data into various databases for Washington County and other jurisdictions; enters police reports into database; and scans police reports, criminal citations, and case dispositions.
Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity and inclusion and actively promotes an environment respectful of living and working in a multicultural society.
Receives scanned criminal reports and collates in numerical order; reads and codes reports and portions of reports according to Oregon statute charges or property type violations; verifies that reports contain correct coding and information; and researches and adds missing information.
Enters crime and criminal data into law enforcement database(s); and extracts data, cross-referencing information to respond to time-critical requests from deputies and police officers in the field, court officials, the district attorney's staff, or other jurisdictions.
Receives information from the public by telephone about criminal activity; determines if police contact is needed; obtains personal data and account of the incident; writes narrative of the event; receives reports from other jurisdictions and creates narrative reports; researches proper criminal code and code reports; and indicates amount of monetary loss or property damage.
Responds to information requests, making determination to provide information or make a referral to a court records clerk; answers telephone inquiries from the public and law enforcement personnel; directs individuals to correct phone extension; researches information on various law enforcement databases or the internet and relays information; locates information such as names, addresses, or vehicle license plate or identification numbers; receives requests from the public for extra patrol of traffic areas; and receives information on abandoned vehicles.
Distributes mail, maintains and archives various files, and orders supplies.
Presents testimony related to job duties in court.
Trains and orients new employees.
MINIMUM QUALIFICATIONS
Criminal Records Specialist I - Minimum Qualifications
An Associate Degree may substitute for two (2) years of the experience
Criminal Records Specialist II - Minimum Qualifications
An Associate Degree may substitute for two (2) of the years of general administrative support experience, but may not substitute for the law enforcement or related administrative support experience..
Additional Licenses, Certificates, Physical Abilities and Specialty Requirements :
Some positions may require bilingual skills in English and Spanish.
Some positions require Notary Public licensure.
Must be willing to work shift assignments and any hours of the day or night, weekends, holidays, and overtime as required to operate a twenty-four-hour facility.
Must successfully pass a background investigation conducted by the Sheriff's Office.
To see the complete list of job duties, knowledge, skills and abilities for these classifications, please use the following links : Criminal Records Specialist I and Criminal Records Specialist II
SUPPLEMENTAL INFORMATION
Washington County is committed to using a Merit Based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.
Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal-opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Selection Process :
Minimum Qualification Review : Human Resources will screen applications for MQs beginning the week after the posting closes.
Subject Matter Expert Review : Your responses to the supplemental questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews).
Panel Interview(s) : The top scoring candidates will be invited to participate in a panel interview.
Background Investigation : Candidates who pass the panel interview will proceed to a thorough background Investigation conducted by the Sheriff's Office, which takes approximately 6-8 weeks to complete.
Job Shadow & Management Interview : Candidates who pass the background investigation will be invited to job shadow the Criminal Records Unit and proceed to a Management Interview.
Conditional-Offer of Employmen t : Successful candidates will be required to pass a pre-employment drug screen.
Offer of Appointment : Human Resources will conduct a salary analysis for the successful candidate(s) and extend an offer of appointment.
Please note : Candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.
RE-APPLICATIONS :
If you are unsuccessful at any phase in the hiring process, you will be notified by e-mail within two weeks. You will be eligible to reapply whenever we are recruiting unless you failed one of the following steps :
Background Investigation - you must wait twelve (12) months to reapply.
Veterans' Preference If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link : Veterans' Preference Points
Accommodation under the Americans with Disabilities Act Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail : Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status of Your Application : You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about job postings.
Additional Resources :
For technical support, contact Government Job's Live Application Support at 855-524-5627.
Questions (??'s) Regarding This Recruitment :
Laura Aranda, Talent Acquisition Business Partner
Email :
Experience : Self-select your years of general administrative experience. Note : To receive credit, this information should be reflected in the duties of the Work Experience section of your application. - One (1) year of work experience is equivalent to 2080 hours (Ex : 40 hours / week x 52 weeks = 2080 hours).
Education : Which of the following best describes your highest level of related education?
Do you possess a Microsoft Office Specialist (MOS) or other applicable certifications?
Please select your years of experience responding to questions and providing detailed information regarding rules, regulations, or procedures. This would be in a customer service role communicating information either electronically, telephonically, or in-person. NOTE : To receive credit, this information should be reflected in the duties of the Work Experience section of your application.
Select the answer which best represents your computer skills and software knowledge. This includes programs such as Microsoft Office (Word, Excel, Access, and PowerPoint), database experience, and software knowledge.
Work Schedule : This position works within a 24 hour per day, 7 days per week maximum security facility. Criminal Records Specialists MUST be able to work day, swing, and / or graveyard shifts, and MUST be willing to work on holidays, weekends and mandatory overtime.
Are you able and willing to work schedules to include day, swing, and / or graveyard shifts AND holidays and weekends with mandatory overtime?
Referral : Were you referred to this position by a current Washington County Employee? If yes, please provide name. Enter N / A if it does not apply.
SUBJECT MATTER EXPERT REVIEW : The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, 6 - 8 candidates are referred for each vacancy starting with the top ranked candidates.
Instructions & Helpful Tips
Make sure your responses are clear, concise, and complete.
If a question consists of multiple parts, answer each part separately.
Provide examples! Examples should be relevant to this position and question, and can be from your formal education, work experience (paid, internship, volunteer), and / or training, unless otherwise indicated in the question.
When describing a process or procedure, make sure to clearly describe your duties and responsibilities.
Minimize the use of jargon, abbreviations, and acronyms.
Each question is scored separately, so do not combine answers or refer to your answer from a different question.
Before submitting your application, use a word processor, such as Microsoft Word or Google docs, to check for grammar and spelling.
By selecting yes below, you are indicating that you have read and understood the information provided, and agree to the above instructions.
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email
These positions require strong and effective communication skills. You may find yourself dealing with a citizen who is confrontational or disruptive. Please provide a specific example of an incident or event that you were involved with where the person exhibited this type of behavior and tell us how you diffused the situation.
Required Question
Salary : $25 - $35