COMMUNICATIONS OFFICER

Washington County Department of Public Safety is currently accepting applications for Communications Officer**. Employees in this class are responsible for monitoring, dispatching and coordinating calls for emergency services, to include but not limited to fire, EMS, law enforcement, emergency management and public works. This is a key position directly related to the life and property safety of the public, and will be required to work days, nights, weekends and holidays. The Washington County Communications Center is a 24-hour a day, 7 day a week operation. Communications Officers shall maintain radio communications with units in the field while monitoring numerous telephone lines, alarm systems and radio frequencies simultaneously and must exercise sound independent judgment in prioritizing calls and dispatching appropriate emergency services to situations, which may involve danger to life and /or damage to property as quickly as possible. This job involves an unusual working environment, which includes high stress dealing with life and death situations, requiring the need to remain calm in emergency situations and remain polite when communicating. Incumbents must maintain accurate records of all calls placed and received. May be required to perform various clerical duties as needed, does related work as required.

**Currently this is a Civil Service Non-Competitive position through the HELP* Program - No Exam Required. *The Hiring for Emergency Limited Placement (HELP) Program temporarily removes the civil service exam requirement for specific health and human services titles across State and Local agencies for a 12-month period. To be eligible for jobs in the HELP program, candidates must meet the minimum qualifications of the position and other conditions of employment. More information may be provided if you indicate interest in the position.

MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma with either:

• One (1) year of experience in a Fire, EMS or Law Enforcement environment OR
• Two (2) years of experience in a customer service role interacting with the public.

SPECIAL REQUIREMENT: A valid Driver’s License is required at time of appointment.

Upon appointment, incumbents in this position are required to successfully complete training in the following: NYS Basic Telecommunications Officer (or equivalent); Emergency Medical Dispatch Certification and all ongoing requirements for the same; Computer based telephony system; Computer Aided Dispatch (CAD) system; Communications System; eJusticeNY Portal; National Incident Management System (NIMS) (Level 100, 200, 700).

STARTING RATE OF PAY: $23.11/hour plus excellent benefits

See Attached Files for Job Description and Employment Application.

Applications will be accepted until filled.

Washington County is an equal opportunity employer.

Job Type: Full-time

Pay: $23.11 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Rotating shift

Ability to Commute:

• Fort Edward, NY 12828 (Required)

Ability to Relocate:

• Fort Edward, NY 12828: Relocate before starting work (Required)

Work Location: In person

Salary : $23