What are the responsibilities and job description for the Shift Leader position at Washington, DC?
Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The ideal candidate will have a passion for the food and beverage industry, particularly in coffee and fine dining environments. As a Shift Leader, you will play a crucial role in ensuring smooth operations during your shift, providing exceptional service to our guests, and leading your team to success.
Responsibilities
- Oversee daily operations during shifts, ensuring adherence to company standards and policies.
- Lead and motivate team members, fostering a positive work environment.
- Assist in training new staff on food production techniques, customer service, and POS systems.
- Ensure compliance with food safety regulations and maintain cleanliness throughout the establishment.
- Manage inventory levels and assist with ordering supplies as needed.
- Handle customer inquiries and resolve any issues promptly to ensure guest satisfaction.
- Collaborate with management on catering events and special functions.
- Support the Assistant Manager in administrative tasks as required.
Qualifications
- Previous experience in a leadership role within the food service industry is preferred.
- Strong knowledge of coffee preparation and fine dining service standards.
- Familiarity with POS systems and food production processes.
- Excellent team management skills with the ability to inspire and guide staff.
- Understanding of food safety practices and regulations.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills and a customer-focused mindset.
Join our team as a Shift Leader where you can make an impact while growing your career in the vibrant world of food service!
Job Types: Full-time, Part-time
Pay: $17.50 - $21.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $21