What are the responsibilities and job description for the WGL- Sr Payment Analyst position at Washington Gas?
Job Description
Position Summary
Responsible for ensuring payments are processed and exceptions are handled accurately and timely. Manage the payment reconciliations between the depository financial institution and the billing system for all payment channels. Lead the team in preparing daily payment files for processing. Support the cancellation and re-issuance of outstanding refund payments and develop strong relationships with outsourced business partners, providing guidance and support as needed. Collaborate with internal and external business partners to resolve complex payment inquiries and investigations. Support leadership by providing strategic recommendations to solve problems and improve business operations, communicating effectively with other departments. Mentor and train junior payment specialists, fostering a culture of continuous improvement and professional development.
Tasks and Responsibilities
The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply
Why work at AltaGas?
AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.
We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.
To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL
For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
Position Summary
Responsible for ensuring payments are processed and exceptions are handled accurately and timely. Manage the payment reconciliations between the depository financial institution and the billing system for all payment channels. Lead the team in preparing daily payment files for processing. Support the cancellation and re-issuance of outstanding refund payments and develop strong relationships with outsourced business partners, providing guidance and support as needed. Collaborate with internal and external business partners to resolve complex payment inquiries and investigations. Support leadership by providing strategic recommendations to solve problems and improve business operations, communicating effectively with other departments. Mentor and train junior payment specialists, fostering a culture of continuous improvement and professional development.
Tasks and Responsibilities
- Manage payment postings within the billing system to ensure accuracy and compliance.
- Perform detailed payment reconciliations to maintain financial integrity.
- Lead investigations into payment discrepancies and manage the refund process.
- Collaborate with back-office support team with various payment-related functions.
- Develop and implement strategies to improve payment processes and resolve issues.
- Provide insights and recommendations to enhance operational efficiency.
- Mentor and train junior analysts, fostering a culture of continuous improvement and professional development.
- Communicate effectively with internal and external stakeholders to resolve payment inquiries and issues.
- Work with accounting to support miscellaneous payments and receive G/L information for booking.
- Collaborate with the stakeholders to review potential refunds to state agencies.
- Support any audit inquires.
- May perform special projects upon request.
- Bachelor's Degree in business, finance, statistics or related field preferred
- 5 Years of analytical experience in a business environment
- Experience working with business information systems, including SAP, Peoplesoft, Oracle or similar.
- Experience querying from applications.
- Demonstrated ability to analyze and interpret data and to identify relevant issues in solving business problems.
- Demonstrated ability to effectively communicate complex messages, both verbally and in writing, to diverse audiences at all organization levels.
- Proven ability to use computer software and applications, including Microsoft Office, to share, retrieve, research and present business information.
- Demonstrated ability to successfully handle daily deadlines and multiple projects with competing deadlines.
- Demonstrated ability to work independently and exercise discretion when making business decisions.
- Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors and peers.
- Demonstrated ability to present ideas logically and concisely to diverse audiences, both verbally and in writing.
The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply
Why work at AltaGas?
AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.
We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.
To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL
For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
Salary : $76,000 - $109,000
