What are the responsibilities and job description for the IT PROJECT MANAGER position at Washington Headquarters Services?
Summary This position is located in the Facilities Services Directorate (FSD), Integrated Technology Division (ITD), and Information Technology Management Branch (ITMB). The ITD mission is to deliver Information Technology (IT) services, business applications, commercial cloud support, geospatial data, facilities records, data analytics, cybersecurity, and training to advance the effectiveness of front-facing FSD functions supporting WHS and Mission Partners of the Department Of Defense (DoD). Responsibilities Serves as a IT PROJECT MANAGER, GS-2210-13 and assists the Integrated Technology Division (ITD) in leading the IT systems management by interpreting general guidelines, implementing the information technology projects, applications operation and maintenance, software development, cloud migration, cloud services management and troubleshooting, cybersecurity policies implementation, business process changes, and developing enhancement plans and specifications for IT operational and management systems. Other duties may include but are not limited to : Monitor business system conversions to ensure that the successfully address FSD's functional business needs. Provide communication bridge between the FSD and the IT services provider and works with both organizations to propose changes to business processes and IT systems to satisfy requirements and enhance the effectiveness and efficiencies of the organization. Prepare Business Requirement Documents (BRD) for new and current supported software and system changes. Act as a primary liaison between functional areas within FSD and DISA / cloud provider to support IT services, capture requirements, system maintenance, project management, design, system development, and resource planning. Work closely with IT services providers involved with software development, Risk Management Framework / Authority to Operate (RMF / ATO), Zero Trust (ZT) implementation, business system upgrades, or change implementation in support of FSD. Requirements Conditions of Employment Qualifications For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume? Applicants must have IT-related experience demonstrating each of the four competencies listed below : Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND You may qualify at the GS-13 level, if you fulfill the following qualification requirement : One year of specialized experience equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to performing wide range of AND functions such as information requirements and automation studies, feasibility studies, structured analysis and design of existing and proposed information systems (automation, communications and enterprise management systems); performing development of alternatives and proposals, analysis for conformance to standards, preparation of high level correspondence and briefings and input to information management planning; identifying, evaluating, designing and recommending technological advancements having a major impact on the current and planned application of information management resources in meeting the information requirements of the organization; and ensuring the organization's strategic plan, mission, vision and values are integrated into information technology strategies, goals, budgets, objectives, work plans and work products and services. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ACTIVE-DUTY SERVICE MEMBERS : The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active-duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active-duty service, the type of discharge and character of service (i.e., honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and / or appointment eligibility will be verified prior to appointment. Active-duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement / separation if member is on terminal leave. Current or Former Political Appointees : Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment : Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and, Beginning and ending dates of appointment. All qualifications, education, and time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume. Education Education cannot be substituted for experience. Additional Information Other priority consideration programs will continue under their current operating procedures. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. If you are unable to apply online, you must request an alternative application. Please view the following link for information on how to obtain an alternative application Appointment Authorities : For more information on appointment authority eligibility requirements : Other Special Appointment Authorities Interchange Agreements Career Transition Assistance Programs : These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must : (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit : Employed Annuitants (Reemployed Annuitants) : Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Nepotism : Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative. Military Spouse Preference (MSP) Eligible : Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. Retained Grade PPP Eligible : Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist Additional vacancies may be filled by this announcement.
