Buddy's Boutique Assistant

About the Role:

As a Buddy's Boutique Assistant, your main goal will be to provide exceptional customer service and support to our valued clients. You will be responsible for assisting customers in finding the perfect products, answering their inquiries, and ensuring their overall satisfaction. Your role will also involve maintaining the cleanliness and organization of the boutique, restocking merchandise, and processing transactions. By delivering a personalized and positive shopping experience, you will contribute to the success of Buddy's Boutique and help build long-lasting customer relationships. This position will e full on site at the St. Hubert's Animal Welfare Center in Madison, NJ within the Buddy's Boutique retail store.

In this role, your strong communication and interpersonal skills will be essential in providing exceptional customer service and building positive relationships with clients. Your attention to detail and organizational skills will ensure the boutique is clean, well-stocked, and visually appealing. Your ability to multitask and work in a fast-paced environment will enable you to assist multiple customers simultaneously and process transactions efficiently. Additionally, your problem-solving skills, will help you provide personalized recommendations and address customer inquiries effectively. Overall, your skills will contribute to creating a welcoming and enjoyable shopping experience for our customers.

The perfect applicant loves animals of various species, breeds and sizes. We are currently looking for a full-time candidate who has a flexible schedule and is able to work approximately 28-30 hours weekly. Targeted workdays are Sunday, Monday, Tuesday and Thursday.

Minimum Qualifications:

• Previous experience in a customer service or retail environment.
• Strong communication and interpersonal skills including the ability to handle difficult customer situations with professionalism.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and a strong sense of organization.
• Computer literacy with proficient use of programs including Microsoft Office, email and the internet.
• Ability to handle and process cash and credit payment transactions.
• Available to work weekends and be a team player with a positive and proactive approach.
• Passion for the St. Hubert's mission, for caring for all animals regardless of age, breed, temperament or species, and supporting and educating members of the public, free of judgment or bias.

Essential Duties & Responsibilities:

• Greet and assist customers in finding and selecting products that meet their needs and preferences.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Maintain the cleanliness and organization of the boutique, including restocking merchandise and arranging displays.
• Process customer transactions accurately and efficiently, including handling cash and operating the point-of-sale system.
• Collaborate with the team to achieve sales targets and contribute to the overall success of Buddy's Boutique.
• Assist in shift coverages with the store manager to keep the boutique open during prime hours.
• Performs other duties as requested.

Physical Requirement & Work Environment

The physical requirement described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to lift 50 pounds unassisted regularly, 50 pounds assisted.
• Ability to be comfortable working with cats, dogs, small animals, reptiles, fish and wildlife.
• Ability to perform strenuous physical activity daily, including but not limited to lifting and carrying, reaching, stooping, squatting, and bending. Regularly moves about the facilities to coordinate work. Typically stands, bends, stoops, and crouches while working special events.
• Due to the nature of shelter work, may be exposed to deceased, fractious, or aggressive animals; common allergens; hostile or irate persons; zoonotic or other diseases; unpleasant noises, odors, or sights; and extreme temperatures.

Multilingual candidates are encouraged to apply. A salary premium may be offered for multilingual candidates who demonstrate proficiency in written and oral testing.

St. Hubert's is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodation will be provided to qualified individuals requiring them.