Manager Data Management and Analyst, Maintenance Optimization & Technology Improvements

Minimum Qualifications

Minimum Education

• Bachelor's degree in data science, Statistics, Mathematics, Computer Science, Engineering, Information Technology, or a related field

Minimum Experience

• A minimum of five (5) years in data analysis or related role or related role, including complex statistical and budgetary analysis, that includes:
• A minimum of three (3) years of demonstrated project management experience in support of a large organization

Minimum Certification/Licensure

• N/A

Preferred Qualifications

• A master's degree in data science, Statistics, Business Analytics, or a related field.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Summary

The Manager, Data Management and Analysis - Infrastructure drives data-driven decision-making across the infrastructure organization. The incumbent manages, analyzes and interprets complex datasets related to infrastructure operations, with a strong emphasis on report writing and stakeholder communication. The incumbent develops comprehensive reports and dashboards that provide actionable insights, ensuring data integrity and accuracy. Key responsibilities include monitoring performance metrics, collaborating with cross-functional teams, and supporting WMATAs strategic goals through data analysis. The incumbent plays a critical role in enhancing operational efficiency and contributing to the overall success of WMATAs infrastructure initiatives.

Essential Functions

Principal Job Duties

• Analyzes complex datasets related to infrastructure operations to identify trends, patterns, and actionable insights that support WMATAs strategic goals.
• Develops and produces comprehensive reports and dashboards for various stakeholders, ensuring clear communication of findings and recommendations.
• Collaborates with cross-functional teams to gather data requirements and ensure alignment of analytical efforts with organizational needs.
• Monitors and evaluates key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement.
• Ensures data integrity and accuracy through validation processes and quality checks, supporting reliable decision-making across the authority.
• Prepares and presents data-driven insights to senior management and other stakeholders, facilitating informed decision-making.
• Conducts ad-hoc analyses to address specific business questions and support strategic initiatives related to infrastructure.
• Develops and implements best practices for data analysis, reporting, and visualization, promoting consistency and quality across analytical outputs.
• Stays current with industry trends and emerging technologies in data analysis, applying innovative approaches to enhance reporting capabilities.
• Collaborates with IT and data management teams to ensure effective data governance and access to relevant datasets.
• Provides training and support to team members and stakeholders on data analysis tools and methodologies, fostering a data-driven culture.
• Contributes to long-term data strategy initiatives, helping to shape the future of data utilization within WMATAs infrastructure operations.
• Assists in identifying opportunities for process improvements through data analysis, supporting operational excellence and efficiency.
• Leads efforts to ensure compliance with data privacy and security standards in all analytical activities.
• Facilitates workshops and discussions with stakeholders to define analytical needs and refine reporting processes, enhancing overall data utilization.
• Manages and oversees the procurement, management, integration, and maintenance of third-party datasets, data transformation services, and data software platforms to ensure agency analysts have the best data and tools to support data-informed decision making.
• Supervises support staff responsible for administrating software as a service (SAAS) solutions and custom-developed software tool sets key to successful business operations.

Other Duties

• Trouble shoots integrations of software tools and solutions to enable data efficient data analysis
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
Skills and/or behavioral assessment
Personal interview
Verification of education and experience (including certifications and licenses)
Criminal Background Check (a criminal conviction is not an automatic bar to employment)
Medical examination including a drug and alcohol screening (for safety sensitive positions)
Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.