What are the responsibilities and job description for the Senior Occupancy Specialist position at Washington Oregon Wireless?
THE POSITION
The Washington County Department of Housing Services is currently recruiting for a full-time Senior Occupancy Specialist. This advanced-level position provides crucial support to our special purpose voucher programs, as well as to program staff within the department.
In this role, you will collaborate directly with program participants, landlords, community providers, and the general public. The Senior Occupancy Specialist will be responsible for preparing letters, memos and reports, as well as offering support and leadership to peers and staff members in delivering case management and services to participants. Key responsibilities include ensuring compliance with program regulations, facilitating communication among stakeholders, and providing guidance and support to both participants and staff.
Successful candidates will have skills and understanding about leadership and 'big picture' programs, as well as possess organization skills, mentorship experience, and a self-driven approach to work. They will also perform analysis of workflow systems and provide recommendations with solutions for improvement to management, conduct quality reviews and audits of client and computer files and reports, inspection reports, and work on special projects as assigned.
To learn more about Housing Services, please visit our website at: Housing Services.
Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
Essential Job Duties
To see the complete list of job duties, knowledge, skills and abilities for these classifications, please use the following: Occupancy Specialist, Senior.
Minimum Qualifications
Education and Experience
Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.
Our Commitment To You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Selection Process
Veterans' Preference
If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.
Accommodation Under The Americans With Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail at: Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status Of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.
Questions (?) Regarding This Recruitment
Gregory Garabedian, Talent Acquisition Business Partner
Gregory_Garabedian@washingtoncountyor.gov
Additional Resources
Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Benefits
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.
01
SUBJECT MATTER EXPERT REVIEW: The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, 6 – 8 candidates are referred for each vacancy starting with the top ranked candidates.
Instructions & Helpful Tips
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email Careers@washingtoncountyor.gov.
In approximately 250 - 300 words, please describe a time when you had to lead a team through a challenging project. Detail the actions that you took to lead the team through the challenge and what was the outcome.
03
In approximately 250 - 300 words, please describe how you handle conflict within your team when other team members do not agree with your guidance. Please give an example and your approach to resolving the situation.
The Washington County Department of Housing Services is currently recruiting for a full-time Senior Occupancy Specialist. This advanced-level position provides crucial support to our special purpose voucher programs, as well as to program staff within the department.
In this role, you will collaborate directly with program participants, landlords, community providers, and the general public. The Senior Occupancy Specialist will be responsible for preparing letters, memos and reports, as well as offering support and leadership to peers and staff members in delivering case management and services to participants. Key responsibilities include ensuring compliance with program regulations, facilitating communication among stakeholders, and providing guidance and support to both participants and staff.
Successful candidates will have skills and understanding about leadership and 'big picture' programs, as well as possess organization skills, mentorship experience, and a self-driven approach to work. They will also perform analysis of workflow systems and provide recommendations with solutions for improvement to management, conduct quality reviews and audits of client and computer files and reports, inspection reports, and work on special projects as assigned.
To learn more about Housing Services, please visit our website at: Housing Services.
Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
Essential Job Duties
To see the complete list of job duties, knowledge, skills and abilities for these classifications, please use the following: Occupancy Specialist, Senior.
Minimum Qualifications
Education and Experience
- Possession of a high school diploma or equivalent; AND
- Three (3) years of work experience in housing programs, case management, residential services, or other social services.
- Possession of a valid driver's license and an acceptable driving record per Washington County Policy.
- Possession of Certification in the Housing Choice Voucher (HCV) Program through Nan McKay; OR Certification as a Specialist of Occupancy – Housing Choice Voucher (CS)-HCV) through the National Association of Housing and Redevelopment Officials (NAHRO).
- Must pass a criminal background check post-offer.
Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.
Our Commitment To You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Selection Process
- Minimum Qualifications (MQ) Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received. The timeframe to review will be the week of March 23, 2025.
- Subject Matter Expert (SME) Review: Your resume may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). This process will begin the week of March 30, 2025 and may take up to 2 weeks.
- Panel Interviews: Our goal is to schedule oral panel interviews with candidates that successfully passed the SME evaluation step as soon as possible.
- Conditional Offer: A successful candidate will be required to successfully clear a third-party background check as a pre-employment condition and Oregon State comprehensive background check as a condition of continuous employment.
Veterans' Preference
If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.
Accommodation Under The Americans With Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail at: Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status Of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.
Questions (?) Regarding This Recruitment
Gregory Garabedian, Talent Acquisition Business Partner
Gregory_Garabedian@washingtoncountyor.gov
Additional Resources
- New to GovernmentJobs.com? Visit https://www.governmentjobs.com/home/applicationguide for a comprehensive, step-by-step guide on the application process.
- For technical support, contact Government Job’s Live Application Support at 855-524-5627.
Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Benefits
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:
- Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
- Wellness Program - Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
- Alternative Care Coverage
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Life and Disability Insurance (both County-provided and voluntary)
- Oregon Public Employees Retirement System (PERS)
- 457b Deferred Compensation Plan
- Emergency Travel Assistance
- TriMet Hop Card at no cost to the employee
- Bike lockers and repair stations
- A charitable giving program
- Oregon College Savings Plan
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.
01
SUBJECT MATTER EXPERT REVIEW: The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, 6 – 8 candidates are referred for each vacancy starting with the top ranked candidates.
Instructions & Helpful Tips
- Answer each question carefully and accurately in the space provided. Your responses should reflect what is documented in the education and work experience sections of your employment application.
- Make sure your responses are clear, concise, and complete. Aim for approximately 250 - 300 words.
- If a question consists of multiple parts, answer each part separately.
- Provide examples! Examples should be relevant to this position and question, and can be from your formal education, work experience (paid, internship, volunteer), and/or training, unless otherwise indicated in the question.
- When describing a process or procedure, make sure to clearly describe your duties and responsibilities.
- Minimize the use of jargon, abbreviations, and acronyms.
- Each question is scored separately, so do not combine answers or refer to your answer from a different question.
- Before submitting your application, use a word processor, such as Microsoft Word or Google docs, to check for grammar and spelling.
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email Careers@washingtoncountyor.gov.
- Yes
In approximately 250 - 300 words, please describe a time when you had to lead a team through a challenging project. Detail the actions that you took to lead the team through the challenge and what was the outcome.
03
In approximately 250 - 300 words, please describe how you handle conflict within your team when other team members do not agree with your guidance. Please give an example and your approach to resolving the situation.
- Required Question
Salary : $125
