What are the responsibilities and job description for the Patient Care Coordinator for Total Joint Program position at Washington Orthopaedics & Sports Medicine?

Job Description

Description : Who we are :

Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting an experienced Patient Care Coordinator to join our diverse group of talented professionals and support our Total Joint Program. You will report directly to the Clinical Director of Operations (CDO).

What you will do :

Participate in the day-to-day management of our Total Joint Programs alongside the Total Joint Program Manager.
Prepare all total joint patients for their upcoming surgery
Advanced understanding and utilization of PatientIQ, are patient engagement platform used to deliver information to the patients
Ensure patients are added into EMR at least 60 days in advance of their surgery via PatientIQ. Troubleshoot issues with CDO.
Arrange home PT 30 days in advance of surgery
Enter and document 'patient care management" and “remote therapy monitoring” codes in EHR / APM at least 30 days in advance of patient surgery.
Confirm medication protocols and send in prescriptions with clinical oversight 7-10 days before surgery.
Answer emails / phone calls for patients scheduled for surgery within 24 hours.?
Support questions for post op patients after their surgery with assistance of CDO.
Maintain / manage day to day with purchases including but not limited to :
Ice machines (rental and cash pay)
CBD products
Venodyne compression devices
Nutrition supplements

We’d love to hear from you if you :

Well-developed organizational and multitasking skills

Ability to manage responsibilities in a fast paced, clinical environment

Excellent customer service skills

Attention to detail

Ability to adjust and adapt as doctor and patient needs change

Ability to prioritize and manage multiple, competing tasks at once

Fast learner and able to pick up new things quickly

Dedicated / hard worker willing to go above and beyond

Well-developed time management skills

Works well with others and has a positive attitude

Strong interpersonal and communication skills

Interest in the medical field is required; experience is preferred

What we offer :

We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.

Equal Opportunity Employer

Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.

Requirements :

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Patient Care Coordinator for Total Joint Program

What are the responsibilities and job description for the Patient Care Coordinator for Total Joint Program position at Washington Orthopaedics & Sports Medicine?

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