What are the responsibilities and job description for the Legal Collector (Full-Time, M-F 8A-4:30P) position at Washington Regional Medical Center?
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 45 clinic locations, the areas only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Legal Collector reports to the Collection Manager. This position is responsible for assisting with account review, document preparation, and helping accomplish tasks and goals that may be given to the Legal Collections department at any time.
Essential Position Responsibilities
- Review accounts to determine appropriate follow-up and closing procedures
- Contact patients and insurance companies to obtain required claim information
- Assist patients with establishing a payment plan, as appropriate
- Prepare documents necessary for dissemination of medical liens, lawsuits and garnishments to the proper authorities
- Responsible for additional projects or duties as assigned by Collection Manager or WRMC in-house counsel
- Perform back-up receptionist or cashier duties as needed
Qualifications
- Education: High school diploma or GED
- Licensure and Certifications: N/A
- Experience: One-year experience with account collections and legal documentation preparation, required.
Work Environment: This position will spend 90% of work time sitting. This position will spend 10% or less of time standing and/or walking short distances.
