What are the responsibilities and job description for the Case Management Assistant (Full-Time Mon-Fri, 8am-4:30pm) position at Washington Regional Medical System?
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 45 clinic locations, the areas only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Case Management Assistant reports to the Director of Case Management. This position is responsible for performing clerical duties pertaining to the Case Management department.
Essential Position Responsibilities
- Perform with clerical duties including answering telephone, receiving messages, distributing correspondence, and maintaining department supplies
- Serve as timekeeper for the case management department in partnership with department leadership and payroll department
- Develop daily staffing matrix and distribute to appropriate staff members
- Maintain data including insurance information, spreadsheets utilized by key stakeholders, and necessary websites in partnership with department leadership
- Reconcile documents to ensure accuracy, partner with necessary stakeholders to obtain missing information, as needed
- Other duties as assigned
Qualifications
- Education: High school diploma or GED
- Licensure and Certifications: N/A
- Experience: Previous experience in a medical clerical setting, preferred.
Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.
