What are the responsibilities and job description for the Referral Coordinator - General Surgery Clinic (Full-Time, M-F) position at Washington Regional?
Organization Overview, Mission, Vision, And Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Referral Coordinator reports to the Clinic Manager. This position is responsible for accepting referrals and prior authorizations. This position will also be responsible for assisting with patient care duties within the scope of a medical assistant.
Essential Position Responsibilities
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Referral Coordinator reports to the Clinic Manager. This position is responsible for accepting referrals and prior authorizations. This position will also be responsible for assisting with patient care duties within the scope of a medical assistant.
Essential Position Responsibilities
- Administrative duties such as scheduling appointments, receiving and distrusting correspondence and telephone calls, and collecting information from patients
- Receive and coordinate incoming referrals
- Coordinate patient record to ensure all necessary information is received from internal and external clients
- Assist with obtaining vital signs and collecting laboratory samples
- Education: High school diploma or GED, required.
- Licensure and Certifications: N/A
- Experience: Previous experience in a medical office setting, preferred.
