What are the responsibilities and job description for the IT Operations & System Administrator position at Washington Shoe Company?
Responsibilities
The System Administrator will be responsible for managing and maintaining our cloud-based ERP system, EDI, internal network, and handling the onboarding and offboarding of employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as part of a team.
Key Responsibilities :
- Manage Cloud-Based ERP : Oversee the administration, configuration, and maintenance of our cloud-based ERP system to ensure optimal performance and security.
- ERP Automation Scripting : Writing scripts to automate repetitive tasks within the ERP system.
- EDI Management : Handle the setup, monitoring, and troubleshooting of Electronic Data Interchange (EDI) processes to facilitate seamless data exchange with partners and clients.
- Internal Network Management : Maintain and support the company's internal network infrastructure, including servers, switches, routers, and firewalls.
- Onboarding / Offboarding Employees : Manage the IT aspects of employee onboarding and offboarding, including account creation, access provisioning, and hardware setup.
- System Security : Implement and maintain security protocols to protect company data and systems from unauthorized access and cyber threats.
- Technical Support : Provide technical support to employees, resolving IT-related issues promptly and efficiently.
- Backup and Recovery : Ensure regular backups of critical systems and data, and manage disaster recovery plans.
- Documentation : Maintain accurate and up-to-date documentation of IT systems, processes, and procedures.
Qualifications
Benefits :