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DSHS CSTC Institution Counselor 3

Washington State Department of Social and Health Services
Lakewood, WA Full Time
POSTED ON 1/22/2025 CLOSED ON 1/31/2025

What are the responsibilities and job description for the DSHS CSTC Institution Counselor 3 position at Washington State Department of Social and Health Services?

Description

DSHS CSTC Institution Counselor 3- Emergency Response Training Specialist

This is an exciting opportunity for a meaningful career in an adolescent psychiatric hospital (ages 5 to 17 years old) located in Lakewood, WA Child Study & Treatment Center (CSTC) where you may grow every day, enjoy the work you do, and help us give people access to support, care, and resources.

Here is your opportunity to use your heartfelt positive engagement skills to be part of a strong, compassionate, and collaborative team. We are looking for individual who would like to combine their passion and empathy for adolescents with our Hospital Training Department and Hospital Safety Committee inspiring a culture of safety.

In this role you will work alongside multidisciplinary treatment teams with patients who exhibit behavioral, emotional, psychiatric difficulties and/or aggressive behaviors. You will be the first line to help staff members to regulate patients. You will assist the Training Department by providing positive feedback through consulting, teaching, and modeling to improve deficient areas to promote our culture of safety.

Pierce County employees are eligible to receive an Orca Card for transportation needs.

Opportunities performed on site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

Some Of What You'll Do

  • Support and help de-escalate during the crisis if required based on the situation, intervene, physically restrain and/or seclude.
  • Respond and work with staff who are on-site to use de-escalation techniques to work with a patient before the situation escalates.
  • Respond to all shows of support incidents throughout the hospital, prioritizing the use of Life and Safety through least restrictive interventions.
  • Position, transfer, and physically restrain potentially assaultive or self-harming patients.
  • Lead or support a post incident debrief Immediately after a crisis or return later to debrief.
  • Upon Administrative Leadership request, lead and create a formal debrief document.
  • Proactively gather information related to safety events to create improvement action items and a summary of the event to discuss at inter-shift meetings.
  • Proactively keeps treatment teams informed of observations of specific safety patterns or general milieu concerns.
  • Work with the Training Department to support team member development for working with dysregulated/disruptive patients.

What We Are Looking For

  • Working knowledge and skills surrounding therapeutic communication, de-escalation, incident command, seclusion and restraint principles, and situational debriefings.
  • Working knowledge and experience in intervening and de-escalating in crisis or potentially dangerous situations with the ability to safety physically intervene to protect patients from harming self or others by following agency policy and procedures.
  • Proven ability to build rapport with adolescents/patients while maintaining appropriate professional boundaries.
  • Working knowledge and application of personal conflict resolution.
  • Ability to communicate effectively with management, peers, and patients as required to carry out the assigned duties of the position.
  • Ability to meet the training and competency requirements of Psychiatric Emergency Response Team and Violence Reduction Team programs.

Our ideal applicant will be able to work independently according to established protocols, self-motivated, initiator, problem-solver, and a collaborative individual who enjoys engaging with both patients and staff. You are thoughtful and thorough in your approach, continuously analyzing, observing, thinking outside the box, and finding solutions to challenging problems. You tolerate pressure and stress in adverse environments, multitasking, adapting, and accept responsibility for the quality and timeliness of work to meet or exceed predetermined goals and objectives, all with little need for oversight.

Who should apply?

A Bachelor’s degree preferably involving major study in sociology or other social science

And

Two years of experience working with clients in a psychiatric or mental health setting

Or

Equivalent combination of education/experience

  • One year of graduate training in behavioral social sciences may be substituted year for year for experience.

You must obtain and maintain an Agency Affiliated Counselor license from the Washington State Department of Health within 60 days of employment as a condition of employment; as well as Crisis Prevention Institute (CPI), Basic Life Support (BLS), and Basic First Aid (BFA) Certifications. More information can be found here .

Interested in applying? Please include a current resume, cover letter, proof of education, and three professional references.

The Department of Social and Health Services’ (DSHS) vision that p eople find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact alex.baclaan@dshs.wa.gov and reference job number 11275.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate in any area of employment, its program or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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