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DSHS DDA Developmental Disability Case Resource Manager

Washington State Department of Social and Health Services
Tumwater, WA Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/1/2025
Description

If you are interested in the diverse field of case management for people with intellectual and developmental disabilities, consider this exciting opportunity.

The Developmental Disabilities Administration is hiring a Case Resource Manager for the Children’s Intensive In-Home Behavioral Supports (CIIBS) team in our Tumwater Office.

The Children’s Intensive In-Home Behavioral Support Case Resource Managers support youth with intellectual disabilities, age 8-21, to safely remain in their family homes. The youth in the program are at risk of hospitalization or otherwise exiting family care because of significant challenging behaviors. Because the client’s support needs are complex, each CIIBS case manager serves a maximum of 18 youth at a time. The caseload size allows Case Resource Managers to provide extensive case management, meet with each family team at least once every 90 days, and support the families when crises arise. These case managers coordinate a wraparound approach with family, school, medical, behavioral specialists, and other supporters. They also assess each client’s support needs and administer DDA services.

If you already have social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case and resource management support to individuals and families who are eligible for services with the Developmental Disabilities Administration.

Where you will work

We support a hybrid work model, so we currently expect limited days of on-site work. You and your supervisor will identify an appropriate work schedule, which may include a modified work schedule or telework and occasional office coverage. As a DSHS employee, you will receive excellent benefits starting on day one!

Some Of What You Will Do

  • Identify support needs of clients and plan for and authorize payment for appropriate services
  • Schedule and conduct face-to-face home visits and living quarters with clients and families
  • Facilitate person-centered goal planning discussion with client and family
  • Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
  • Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
  • Determine financial and functional eligibility for any requested and/or enrolled program
  • Review and monitor client plans, reports, and client progress
  • Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources
  • Establish and maintain complete and accurate case documentation
  • Professionally represent DDA and participate in community and agency meetings

We are looking for professionals who have

  • A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities. Or
  • 6 years of experience in providing social services to people with intellectual or developmental disabilities. Or
  • Satisfactory completion of 12 months as a Case Resource Manager Trainee. Or
  • Equivalent experience/education

* Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Preferred Knowledge, Skills, And Abilities

  • Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
  • Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
  • Able to prioritize and organize work in a fast-paced work environment
  • Demonstrate sensitivity to cultural diversity
  • A Certified language interpreter allows for a 5% pay increase but is not required

Interested? Please include the following with your application:

  • An updated resume.
  • A detailed cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications.
  • College Transcripts, if applicable.
  • Three professional references with current contact information.

These opportunities will require travel to meet business needs.

These positions are covered by a collective bargaining agreement.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 02313

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

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