What are the responsibilities and job description for the DSHS ESA Child Support Enforcement Officer 1-2 In-Training position at Washington State Department of Social and Health Services?
Description
The Economic Services Administration (ESA), Division of Child Support (DCS) has multiple opportunities for Support Enforcement Officers 1-2 in Wenatchee, WA. You would start as a Support Enforcement Officer 1 in-training and then progress to a Support Enforcement Officer 2 .
Support Enforcement Officer 1: ($4,299 - $5,783)
Support Enforcement Officer 2: ($4,632 - $6,227)
In this role, you will perform entry level professional child support enforcement activities and you'll initiate and authorize the establishment, collection, distribution, and/or modification and enforcement of financial, medical and other child support obligations.
Some Of What You'll Be Doing
Support Enforcement Officer 1
Two years of college level coursework
And
Two years of experience in child support enforcement and/or debt collection related functions.
Or
Two years of experience as a child Support Enforcement Technician
Equivalent education and/or experience may substitute year for year.
Support Enforcement Officer 2
Two years of college level coursework.
And
Three years of child support enforcement and/or debt collection related functions, including completion of the Support Enforcement Officer training program.
Equivalent education and/or experience may substitute year for year.
Questions about this opportunity? Please contact Jill Ranft at jill.ranft@dshs.wa.gov and reference project number 00770.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
The Economic Services Administration (ESA), Division of Child Support (DCS) has multiple opportunities for Support Enforcement Officers 1-2 in Wenatchee, WA. You would start as a Support Enforcement Officer 1 in-training and then progress to a Support Enforcement Officer 2 .
Support Enforcement Officer 1: ($4,299 - $5,783)
Support Enforcement Officer 2: ($4,632 - $6,227)
In this role, you will perform entry level professional child support enforcement activities and you'll initiate and authorize the establishment, collection, distribution, and/or modification and enforcement of financial, medical and other child support obligations.
Some Of What You'll Be Doing
- Independently negotiates and/or interviews, custodial/absent parents, attorneys, and employers regarding their accounts and verify the accuracy of financial and informational data.
- Provide direct service to customers and partners through: agency interpretation on complex policies, procedures and laws.
- Independently performs complex substantive legal work including establishment of appropriate child support.
- Analyze, interpret and apply State, Federal and International laws pertaining to the legal determination of paternity and the establishment and enforcement of financial and medical child support.
- Independently negotiates debt repayment terms by analyzing asset and financial information such as pay stubs, tax returns, business earnings, and proof of expenses.
- Calculate complex financial and medical child support obligations and arrearages while applying the laws of other jurisdictions, tribal treaties and federal and state laws.
- Research, review, analyze and interpret Court and Administrative Child Support Orders.
- Ensure accuracy for debt balances on simple and complex, single and multiple cases with regard to Federal and State accounting procedures.
- Exercises signature authority to initiate, establish and enforce legal notices of debt.
- Ensure debtors are given proper service and due process of law in legal proceedings regarding establishment of liens, certification of licenses and issuance of wage garnishments.
- Research and conduct intergovernmental modifications which can involve multiple jurisdictions including other states, sovereign tribal nations or foreign countries.
- Excellent communication skills.
- Analytical skills to read, interpret and understand legal documents.
- Ability to manage a large, growing and diverse caseload.
- Conflict resolution skills to appropriately handle emotionally charged interactions and clients.
- Investigative and interviewing skills to find information from a variety of sources.
Support Enforcement Officer 1
Two years of college level coursework
And
Two years of experience in child support enforcement and/or debt collection related functions.
Or
Two years of experience as a child Support Enforcement Technician
Equivalent education and/or experience may substitute year for year.
Support Enforcement Officer 2
Two years of college level coursework.
And
Three years of child support enforcement and/or debt collection related functions, including completion of the Support Enforcement Officer training program.
Equivalent education and/or experience may substitute year for year.
Questions about this opportunity? Please contact Jill Ranft at jill.ranft@dshs.wa.gov and reference project number 00770.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
