Ticket Operations Specialist

Available Title(s):
107N-YN_CS_NPS - Program Coordinator

Business Title:
Ticket Operations Specialist

Employee Type:
Classified

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:

This position is responsible for coordinating and administering various aspects of a multi-million-dollar ticket sales operation in accordance with National Collegiate Athletic Association (NCAA), Pac-12 Conference, Washington State University, and State of Washington bylaws, rules, regulations, and policies as approved by the Director of Ticket Operations. This position's primary role will focus on all aspects of ticket operations for assigned sports.

Required Qualifications:

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.
  
• Two (2) years of experience coordinating operations and/or sales for events.
  
• Ability to work a flexible schedule including nights, weekends, and holidays.
  
  

Preferred Qualifications:

• Bachelors degree.
  
• Experience within an athletic ticket office.
  
• Working knowledge of Paciolan computer software.
  
• Proficiency using Microsoft Word and Excel.
  
• Experience coordinating game day event sales operations and supervision of sales staff.
  
• Experience in conjunction with a major university athletic foundation with an emphasis on priority seating and ticket-based donations.
  
• Experience managing sales of tickets for postseason events.

Additional Information:

Area/College:

Athletics, Intercollegiate

Department Name:

Athletics Ticket Operations

City, State, Zip:

Pullman, WA 99163

Department Link:

wsucougars.com/

Monthly Salary:

Range 38, $3,096.00 - $4,117.00 (Steps A - M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf.

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Overtime Eligibility:

Overtime Eligible

FTE:

100%

This is a permanent position.

Posting Close Date:

Applicants must submit their completed application by May 14, 2023 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Please upload all documents in the "Resume/CV" section of your application. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible . Applicants will be requested to provide contact information for professional references within the online application.

Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Required Documents:

1) Resume

2) Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Ticket-Operations-Specialist_R-9404

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

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