What are the responsibilities and job description for the Technology Support Specialist (CMT-0025) - Anticipated position at Washington Township Public Schools?
Proficient in troubleshooting and supporting Windows devices, Chromebooks, and Apple products (MacBooks, iPads, iPhones).
Experience with device imaging, deployment, and management tools (Microsoft Intune, Google Admin Console, Apple School Manager).
Strong knowledge of Microsoft 365 and Google Workspace for Education.
Familiarity with networking concepts (Wi-Fi, VLANs, IP addressing, firewall troubleshooting).
Ability to install, configure, and troubleshoot printers, projectors, interactive boards, and educational software.
Experience with mobile device management (MDM) and hardware repairs (RAM, hard drives, screens, batteries)
Lift and carry up to 50 lbs.
Work on ladders and in tight spaces (wiring closets, under desks).
Reliable transportation to travel between school sites.
Valid driver’s license and proof of insurance may be required.
Strong customer service skills for supporting teachers, staff, and students.
Ability to document and track support tickets and inventory.
Minimum of 3 years of technical support work experience required.
High school diploma required; IT certifications (CompTIA A , Google IT, Microsoft) preferred.
Experience in education or enterprise environments is a plus.
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