What are the responsibilities and job description for the Flex Banker position at Washington Trust?
Branch Flex Banker
Branch Banking Careers Available at Washington Trust! Our branch banking employees create an environment of trust and an exceptional experience for our customers. We’re looking to add to our team at our Westerly McQuades location.
If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.What your responsibilities will be:
While actively engaging with the customer, process customer transactions accurately
Understanding and applying bank policies and procedures
Provide a superior banking experience for the customer through a relationship building approach
Proactively seek and recommend the best products and services to fit the customer’s needs
Contribute to the achievement of sales objectives
Accurately and efficiently process and manage customer transactions
Understand and navigate various bank systems and equipment (ATMs, cash counting machines, cash recycler)
Qualifications that make you a good fit:
Enthusiasm for working with customers
Possessing the initiative to be successful
Proven experience in a customer service environment, prior banking or financial services experience a plus
An understanding of personal finance which includes bank products and services
Experience handling cash and processing transactions
Strong computer skills with the ability to navigate various banking computer systems
Experience dealing with confidential customer information
Strong interpersonal skills
The ability to initiate and maintain conversations that result in customer trust and banking relationships
Great listening skills to identify products and services to meet customer needs
Flexibility to adapt to ongoing business changes
Bilingual language skills (English/Spanish) preferred
What we offer:
Exceptional training and professional development from day one. We combine classroom and on-the job training with experienced mentors to support you during your development
A Career Development Plan that gives you the knowledge and skills to advance. We’ll recognize and reward you with monetary increases and or bonuses at achieved milestones
The opportunity to build successful relationships with business partners throughout the organization
Achievable individual sales goals that pay you quarterly incentives while you contribute to the overall success of the branch team and organization
Comprehensive benefits package, wellness program and generous tuition reimbursement for qualified coursework
A friendly employee work environment with a company who maintains a culture of pride and commitment to our customers and community.
Community service opportunities where you are encouraged and recognized for participation and giving back to your community.
Hours:
Full time 40 hour/week: Monday-Thursday 7:45AM– 5:00PM, Friday 7:45AM-6:00PM, Saturday 8:00AM-12:15PM
*Saturday availability required, frequency of Saturday scheduling dependent on location. Locations:Westerly McQuades