What are the responsibilities and job description for the Insurance Billing/Collection Assistant II (Hybrid) - Physicians Billing Service position at Washington University in St. Louis?
Scheduled Hours
Position Summary
Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.
Job Description
Primary Duties & Responsibilities :
- Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
- Makes collection calls to insurance companies and patients to ensure timely payment of claims.
- Communicates and educates patients on insurance plans, explain insurance payments, facilitate patient contact with insurance companies to explain benefits and / or appeal for payment.
- Reviews remittance advises for rejection and accuracy of payment amounts.
- Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement.
- Transfers payments on patients' accounts, correct contractual adjustments, and pre-screen patients for possible Financial Assistance / Charity.
- Skips trace to find current patient address and phone numbers for billing purposes.
- Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
- Responds to questions and requests from insurance companies.
- Supports customer service unit in answering billing and collection questions.
- May fill in or assist other collection staff members.
- Performs other duties as assigned by the supervisor and / or managers.
- Assists with training of co-workers.
Working Conditions :
Job Location / Working Conditions
Physical Effort
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education :
High school diploma or equivalent high school certification or combination of education and / or experience.
Certifications :
No specific certification is required for this position.
Work Experience :
Bookkeeping / Accounting And / Or Medical Collection Setting (2 Years)
Skills : Not Applicable
Driver's License :
A driver's license is not required for this position.
More About This Job
Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education :
No additional education beyond what is stated in the Required Qualifications section.
Certifications :
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience :
No additional work experience beyond what is stated in the Required Qualifications section.
Skills : Not Applicable
Grade
C06-H
Salary Range
17.34 - $25.40 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure / certification verification, physical examination, certain vaccinations and / or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Wellness
Family
For policies, detailed benefits, and eligibility, please visit :
EEO / AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Salary : $17 - $25
